Isp Procurement & Contract Support Officer
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 13, 2026.
Contract to start ASAP until 05-02-27 with a possible extension.
Responsibilities
Where required by a line manager, provide financial support to the IT services function.
Where required by a line manager, provide procurement support to the IT services in accordance with Council financial regulations and Contract Standing orders.
Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin.
Follow IT Services planning and administration processes and policies.
Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values.
Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement.
Use agreed IT service management tools to accurately capture data relating to ITIL processes.
Ensure service related documentation is accurate and relevant.
Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation.
Assist with the implementation of remedies and preventative measures.
Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements.
Where required, supervise specialist external technical consultancy.
Develop and maintain collaborative working relationships with all colleagues and with end users.
Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery.
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.
5305895-09-26