{"id":2409316,"url":"https://alion.io/job/iworkrecruitment-isp-procurement-contract-support-officer","title":"Isp Procurement & Contract Support Officer","company":{"id":4422609,"name":"iWork Recruitment","domain":"iworkrecruitment.uk","url":"https://alion.io/company/iworkrecruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bradford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":86000,"period":"year","method":"role_country_seniority_unknown","sample_n":501},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-13T01:47:34Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-20T15:24:31Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Contract to start ASAP until 05-02-27 with a possible extension.\nResponsibilities\nWhere required by a line manager, provide financial support to the IT services function.\nWhere required by a line manager, provide procurement support to the IT services in accordance with Council financial regulations and Contract Standing orders.\nWhere required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin.\nFollow IT Services planning and administration processes and policies.\nSupport the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values.\nFollow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement.\nUse agreed IT service management tools to accurately capture data relating to ITIL processes.\nEnsure service related documentation is accurate and relevant.\nCollaborate with colleagues to identify and investigate problems in systems and services throughout the organisation.\nAssist with the implementation of remedies and preventative measures.\nMaintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements.\nWhere required, supervise specialist external technical consultancy.\nDevelop and maintain collaborative working relationships with all colleagues and with end users.\nProvide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery.\nDisclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.\n5305895-09-26","description_format":"text","description_chars":2063,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadband","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-13T01:47:34Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.535,"p_room":1,"age_days":7,"expected_fill_days":23,"reasons":["conf:3","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/iworkrecruitment-isp-procurement-contract-support-officer","json_url":"https://alion.io/job/iworkrecruitment-isp-procurement-contract-support-officer.json","meta":{"generated_at":"2026-10-20T16:18:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18643,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422609},"rest":"https://alion.io/mcp/rest/get_company?id=4422609"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiworkrecruitment-isp-procurement-contract-support-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiworkrecruitment-isp-procurement-contract-support-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiworkrecruitment-isp-procurement-contract-support-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iworkrecruitment-isp-procurement-contract-support-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiworkrecruitment-isp-procurement-contract-support-officer"}]}