{"id":2409320,"url":"https://alion.io/job/iworkrecruitment-scheduler-2","title":"Scheduler","company":{"id":4422609,"name":"iWork Recruitment","domain":"iworkrecruitment.uk","url":"https://alion.io/company/iworkrecruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maidstone, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":392},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T01:47:34Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T23:52:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Contract to start ASAP\nDuration: 16 weeks with a possible extension.\nJob Purpose\nThe Scheduler will be responsible for coordinating and scheduling repairs, maintenance, servicing, and other property-related activities.\nThe role will ensure jobs are allocated efficiently to operatives and contractors, appointments are managed effectively, and customers receive a responsive and high-quality service.\nResponsibilities\nSchedule and coordinate repairs, maintenance, inspections, servicing, and other property-related appointments.\nAllocate jobs to appropriate operatives and contractors based on skills, location, availability, priority, and contractual requirements.\nManage daily schedules and make adjustments to accommodate emergencies, cancellations, delays, and changing priorities.\nContact customers to arrange suitable appointments and provide accurate information regarding planned works.\nMonitor outstanding jobs and ensure work is progressed within agreed timescales and service standards.\nRespond promptly to changes in operational requirements and reorganise schedules where necessary.\nLiaise with repairs teams, contractors, housing officers, residents, and other stakeholders to coordinate works.\nEnsure job details, appointments, notes, and completion information are accurately recorded on relevant systems.\nMonitor contractor and operative performance against agreed targets and escalate issues where appropriate.\nIdentify scheduling conflicts, resource constraints, and potential delays and take appropriate corrective action.\nSupport emergency and urgent repair arrangements in accordance with relevant procedures.\nDisclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. 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