{"id":1252853,"url":"https://alion.io/job/ixceed-solutions-l2-mainframe-support-engineer","title":"L2 Mainframe Support Engineer","company":{"id":3800311,"name":"iXceed Solutions","domain":"ixceed-solutions.com","url":"https://alion.io/company/ixceed-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India","Bengaluru, India","Pune, India","Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":22000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"COBOL","optional":false},{"name":"Db2","optional":false},{"name":"Endevor","optional":false},{"name":"Incident Management","optional":false},{"name":"JCL","optional":false},{"name":"VSAM","optional":false}],"status":"live","first_seen_at":"2026-09-12T05:55:18Z","employer_posted_date":null,"last_verified_at":"2026-09-12T05:55:18Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Mainframe L2 Support Resource\n\nJob Summary :\n\nWe are looking for an experienced Mainframe L2 Support professional to provide production support, incident management, and application troubleshooting for enterprise mainframe applications.\n\nThe ideal candidate should have strong hands-on experience with COBOL, JCL, VSAM, DB2, and standard mainframe support tools.\n\nKey Responsibilities :\n\n- Provide L2 production support for mainframe applications.\n\n- Monitor applications and troubleshoot production incidents and failures.\n\n- Perform incident analysis, break-fix, and root-cause analysis.\n\n- Troubleshoot COBOL programs, JCL jobs, database issues, and batch failures.\n\n- Work with DB2 and VSAM for data investigation and issue resolution.\n\n- Analyse job outputs, logs, and system reports to identify production issues.\n\n- Use tools such as FileAid, FileManager, or FileMaster for data analysis and troubleshooting.\n\n- Manage code and production changes using Changeman / Endevor.\n\n- Use SAR for reviewing and analysing production reports and outputs.\n\n- Handle file transfers and related issues using SFTP.\n\n- Coordinate with development, infrastructure, and business teams for timely incident resolution.\n\n- Maintain incident documentation and follow production support processes.\n\nMandatory Skills :\n\n- 4+ years of relevant experience in Mainframe L2 Production Support.\n\n- Strong hands-on experience with: COBOL, JCL, VSAM, DB2.\n\n- Experience with FileAid / FileManager / FileMaster.\n\n- Knowledge of Changeman / Endevor.\n\n- Experience working with SAR and SFTP.\n\n- Strong experience in incident management, break-fix, and application support.\n\n- Good troubleshooting and problem-solving skills.\n\nEmployment Type : Contract\n\nLocation : Mumbai / Bangalore / Pune / Chennai\n\nExperience : 4+ years\n\nJoining Preference : Immediate joiners or candidates with up to 30 days' notice preferred\nSkills\nMainframe, COBOL, JCL, DB2, VSAM, SFTP, Troubleshooting, CA Endevor, Production Support, Incident Management","description_format":"text","description_chars":2004,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T18:04:06Z"}],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.68,"p_room":0.55,"age_days":18,"expected_fill_days":18,"reasons":["seen:18","velocity","win:tail"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ixceed-solutions-l2-mainframe-support-engineer","json_url":"https://alion.io/job/ixceed-solutions-l2-mainframe-support-engineer.json","meta":{"generated_at":"2026-10-01T12:50:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4347,"day_limit":5000,"remaining_today":653,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}