{"id":4006971,"url":"https://alion.io/job/ixilix-technical-integration-manager-asia","title":"Technical Integration Manager - Asia","company":{"id":4377104,"name":"Ixilix","domain":"ixilix.com","url":"https://alion.io/company/ixilix","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PeopleForce","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UTC+7 – UTC+9","utc_offset_min":7,"utc_offset_max":9},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["CN","IN","JP","AE","CY","ID","IL","KZ","KG","MY","PK","PH","SA","KR","TW","TH","TR","UZ","VN","AM","AZ","BH","BD","BT","BN","KH","TL","GE","IQ","JO","KW","LA","LB","MV","MN","NP","OM","PS","QA","LK"],"hiring_countries_total":45,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"SQL","optional":false},{"name":"Git","optional":true},{"name":"Incident Management","optional":true},{"name":"Postman","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-11-10T07:40:35Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T07:40:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Ixilix is a technology-driven company that builds high-quality solutions and long-term partnerships. Our team is growing, and we are looking for a Technical Integration Manager.The Technical Integration Manager will be responsible for coordinating the company's product integration activities and managing communication between internal and external stakeholders on technical matters, ensuring timely support for clients in Asian time zones.\nResponsibilities\nProviding technical consultation to clients in the Asia region regarding the company's products and supporting them throughout the API integration process\nConfiguring working environments for new integrations\nPerforming diagnostics and troubleshooting of customer issues, including analysis of service logs\nHandling client inquiries received through chat and helpdesk tickets during Asian business hours\nMonitoring and analyzing the status of the production environment\nParticipating in the testing and implementation of software updates\nPreparing and maintaining technical documentation\nProviding technical support to other departments\nParticipating in the team's on-call rotation\n RequirementsAbility to work within Asian time zones (GMT+7 to GMT+9)\nA minimum of 2 years of experience in a similar position\nSound understanding of API testing and the ability to analyze technical requirements and issues\nProven experience in preparing technical documentation\nWorking knowledge of Jira and Confluence\nBasic knowledge of SQL\nProficiency in reading and analyzing logs\nExperience in software and service configuration\nEnglish proficiency at B2 level or higher\nStrong communication skills\nCustomer and results orientation\nAbility to work effectively as part of a team\nNice to haveExperience working with clients in the Asian market\nExperience with Git\nExperience with monitoring and data visualization tools\nExperience with API tools such as Postman or similar\nKnowledge of REST APIs and JSON format\nUnderstanding of incident management processes\nPrevious experience in a client-facing technical role\n What we offerRewards & Celebrations\nTeam Buildings Compensations\nMemorable Days Financial Benefit\nLearning & Development Annual fixed budget for personal learning \nEnglish Language Courses Compensation\nTime Off & Leave Paid Time Off - 24 days\nPaid Sick Time - fully covered sick leave unlimited \nWellbeing Support Mental Health Support (Therapy Compensation)\nHoliday Helper Service\nTools & Assistance Laptop provided by Company (after probation)\n Format of cooperationRemote work with working hours aligned to Asian time zones (GMT+7 to GMT+9)\nParticipation in on-call duties in accordance with the team schedule\nScheduled days off due to public holidays in Ukraine\nThe company offers optional business trips (Bratislava), providing opportunities for in-person collaboration\nAt Ixilix, we value transparency, trust, and ownership. We believe that great results come from people who care - about their team, their collaboration, and the impact they create.Sounds like you? Let’s connect! We’re just one click away.","description_format":"text","description_chars":3070,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"region"},{"name":"India","iso":"IN","kind":"region"},{"name":"Japan","iso":"JP","kind":"region"},{"name":"United Arab Emirates","iso":"AE","kind":"region"},{"name":"Cyprus","iso":"CY","kind":"region"},{"name":"Indonesia","iso":"ID","kind":"region"},{"name":"Israel","iso":"IL","kind":"region"},{"name":"Kazakhstan","iso":"KZ","kind":"region"},{"name":"Kyrgyzstan","iso":"KG","kind":"region"},{"name":"Malaysia","iso":"MY","kind":"region"},{"name":"Pakistan","iso":"PK","kind":"region"},{"name":"Philippines","iso":"PH","kind":"region"},{"name":"Saudi 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