{"id":3298004,"url":"https://alion.io/job/ixl-learning-lead-account-manager","title":"Lead Account Manager","company":{"id":5384,"name":"IXL Learning","domain":"ixl.com","url":"https://alion.io/company/ixl-learning","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":39,"ghost_share":0,"stale_share":0.974,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States","Morrisville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":105000,"max_usd":202000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":654},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T17:56:32Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T20:54:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leadership role on the Account Management team, managing a team of Account Managers. You will be responsible for renewal, upsell, customer retention and engagement activities in your assigned territory and a combined team territory achievement.\nSuccessful candidates in this role blend their knowledge of IXL processes and systems; deep understanding of our customer base; and expertise navigating challenging situations to coach and manage their assigned teams to achieve goals and grow competencies. \nThis is a full-time position that requires you to be in our Raleigh, NC, area office.\nWHAT YOU'LL BE DOING\nLead, manage and motivate a team of high-performing Account Managers \nRefine processes, grow skill sets, and improve resources on behalf of the account management team \nOversee and drive team best practices, sharing knowledge and skills on effective territory management and customer communication to maximize customer impact and revenue attainment \nOversee onboarding process for new Account Managers, including training, shadowing and mentorship \nAs part of the leadership team, proactively identify opportunities to improve workflows and processes, and coordinate implementation of approved changes across your team \nPlay a lead role within the team in developing and driving effective renewal campaigns and tactics, including but not limited to budgeting campaigns, win-back campaigns, renewal cadence campaigns, etc\nDevelop and maintain relationships with key team members across account services, sales and sales management, professional learning, marketing and account management to facilitate collaboration, sharing best practices and improving cross-team efficiencies \nMeet or exceed personal and team revenue and retention goals in assigned territory\nWHAT WE'RE LOOKING FOR\nMinimum of 7 years of educational/sales/account management experience, including at least 3 years in account management; leadership experience preferred\nProven ability to take on additional projects, above and beyond standard responsibilities of account manager role\nHistory of providing leadership to other team members by sharing expertise and best practices \nTrack record of proactively identifying areas for improvement and sharing strategies and ideas with manager and team \nDemonstrated performance of consistently meeting or exceeding revenue / retention goals, with an understanding of value drivers in achieving successful renewal conversion \nExcellent communication skills\nStrong empathy for customers AND passion for revenue and growth\nCollaborative and motivating leader\nStrong organizational skills and problem solving/analysis ability\nAnalytical and process-oriented mindset\nPassionate about bringing technology into the classroom\nABOUT IXL LEARNING\nIXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:\n1 in 4 students in the United States uses IXL.com\nRosetta Stone provides an immersive learning experience for 25 languages\nWyzant is the nation's largest community of tutors, covering 300+ subjects\n Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources\nOur mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.\nAt IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.","description_format":"text","description_chars":4397,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","E-learning"],"lifecycle":[{"event":"open","at":"2026-10-26T22:30:22Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":46,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/ixl-learning-lead-account-manager","json_url":"https://alion.io/job/ixl-learning-lead-account-manager.json","meta":{"generated_at":"2026-10-29T23:21:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34332,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5384},"rest":"https://alion.io/mcp/rest/get_company?id=5384"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fixl-learning-lead-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fixl-learning-lead-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fixl-learning-lead-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ixl-learning-lead-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fixl-learning-lead-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3298004}},{"tool":"search_jobs","arguments":{"company":"ixl.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3298004},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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