{"id":2163711,"url":"https://alion.io/job/izertis-tecnicoa-soporte-citrix","title":"Técnico/a Soporte Citrix","company":{"id":53689,"name":"Izertis","domain":"izertis.com","url":"https://alion.io/company/izertis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tres Cantos, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":56000,"period":"year","method":"role_seniority_country_cell","sample_n":32},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-09T08:48:31Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-29T19:29:01Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Tres Cantos\nInformática y telecomunicaciones\nHelpdesk\nProgramación, consultoría y otras actividades informáticas\nCompleta\nNo especificado\nEmpleado\nInformática\n\nTécnico/a Soporte Citrix\nPublicada\n9 de Octubre\nDesde izertis, buscamos ampliar nuestro equipo con la incorporación de un/a Técnico/a de Soporte Citrix para uno de nuestros clientes del sector bancario.\nTe incorporarás en un proyecto estable, con formación continua, trabajo en entornos tecnológicos de gran escala y participación en iniciativas de mejora e innovación.\n¿QUÉ HARÁS?\nMisión principal: Atención de primer nivel sobre plataformas Citrix.\nResponsabilidades:\nRecepción de incidencias\nSoporte remoto\nEscalado a N1\nSeguimiento tickets\n\n¿QUÉ NECESITAS?\nExperiencia:\nMínimo un año de experiencia como Service Desk.\nConocimientos técnicos requeridos:\nCitrix básico\nWindows\nM365\nCompetencias:\nOrientación al cliente\nTrabajo en equipo\nComunicación efectiva\nCapacidad analítica\nProactividad\n\nVALORABLE\nCertificaciones:\nMicrosoft, Citrix, ITIL, Security+ o certificaciones equivalentes según la especialidad.\n¿QUÉ PODEMOS OFRECERTE?\nContratación indefinida.\nSalario acorde a tu experiencia y expectativas.\nHorario flexible con jornada intensiva los viernes.\nJornada intensiva durante julio y agosto (8:00 a 15:00) para una mejor conciliación.\nRetribución flexible: seguro médico, ticket restaurante, cheque guardería o transporte.\nClases gratuitas de inglés para mejorar o reforzar tu nivel.\nAcceso a una amplia plataforma de beneficios con descuentos en vuelos, hoteles, moda, tecnología, hogar y más.\n22 días laborables de vacaciones, el día de tu cumpleaños y los días 24 y 31 de diciembre.\nCONOCE IZERTIS\nEn izertis impulsamos la transformación digital de empresas, organizaciones y\npersonas a través de soluciones tecnológicas a medida, innovadoras y con impacto.\nFundada en el 1996, a punto de cumplir 30 años de historia e incluida en el Mercado\nContinuo BME, izertis se consolida como una de las 1000 empresas que más rápido\ncrecen entre los países europeos.\nActualmente somos más de 2.300 profesionales distribuidos en oficinas de Europa,\nAmérica y África y con presencia en más de 50 países donde prestamos servicios y\nproyectos a través de un amplio porfolio de soluciones tales como:\nSoftware Engineering; Consultancy & Governance; Cloud & Infraestructure;\nCybersecurity; IA & Data & Emerging Technologies; CX & Business Solutions y\notras tecnologías habilitadoras de los procesos de transformación.\nY a ti, ¿te gustaría formar parte de nuestro equipo? 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