{"id":1524080,"url":"https://alion.io/job/j-d-irving-limited-courier-operations-supervisor","title":"Courier Operations Supervisor","company":{"id":1997101,"name":"J.D. Irving","domain":"jdirving.com","url":"https://alion.io/company/jdirving-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":141,"ghost_share":0,"stale_share":0.965,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint John, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":447},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T17:34:02Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-21T23:29:44Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Midland Transport is currently seeking a Courier Operations Supervisor in Saint John, NB. The Courier Operations Supervisor is the first point of contact for all things courier in Saint John, NB. All drivers and dock staff will report to the supervisor who in turn reports to the terminal manager. Responsible for dispatching, coding, reporting, and driving operational excellence through daily management/ Irving Management System.\nMidland is proud to offer a competitive salary and benefits package, including but not limited to:\nA flexible health, drug, dental, and vision plan\nEmployee & Family Assistance Programs\nHealth & wellness reimbursements, includes gym memberships, fitness classes or online workout programs\nMaternity leave top-up program (if applicable)\nRRSP matching program\nOpportunities to take part in job related training and development as well as 24/7 access to online curated learning\nGrowth and progression opportunities within Midland and the larger network of the JD Irving group of companies\nHybrid Work Schedule (if applicable) to provide you the flexibility to work from home up to 2 days per week\nMonday to Friday 7:00am-4:00pm .\nOversee daily courier operations, including dispatching, coding, and reporting\nOptimize delivery routes to maximize service efficiency and control costs\nLead daily huddles and monthly meetings to support and communicate operational updates\nConduct quarterly driver ride-alongs to identify and implement on-road efficiencies\nPartner with Terminal Manager to review weekly service and cost performance reports\nManage courier budget, making adjustments to ensure targets are met\nConduct semi-annual performance reviews with direct reports to drive development and improvement\nSupervise dock operations, maintaining a clean, functional environment and leading continuous improvement initiatives\n5+ years' experience managing a team. Experience in the transportation industry (courier specific) considered an asset\nMinimum High School Diploma, University/College degree considered an asset\nEffective communicator with demonstrated ability to work within a team environment\nAbility to work in a fast-paced environment\nAbility to work effectively with Excel, Word and Teams\nClass 5 license for covering a driver if needed\nExperience using ERP systems such as FACTS considered an asset.","description_format":"text","description_chars":2338,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Gym membership","Hybrid work"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-30T13:26:49Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.497,"p_room":0.45,"age_days":21,"expected_fill_days":13,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/j-d-irving-limited-courier-operations-supervisor","json_url":"https://alion.io/job/j-d-irving-limited-courier-operations-supervisor.json","meta":{"generated_at":"2026-10-22T01:58:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1325,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1997101},"rest":"https://alion.io/mcp/rest/get_company?id=1997101"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fj-d-irving-limited-courier-operations-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fj-d-irving-limited-courier-operations-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fj-d-irving-limited-courier-operations-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/j-d-irving-limited-courier-operations-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fj-d-irving-limited-courier-operations-supervisor"}]}