{"id":3850101,"url":"https://alion.io/job/j-d-power-implementation-specialist-ii","title":"Implementation Specialist II","company":{"id":20124,"name":"J.D. Power","domain":"jdpower.com","url":"https://alion.io/company/j-d-power","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":68000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T23:48:20Z","employer_posted_date":null,"last_verified_at":"2026-11-05T23:48:20Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Job Description:\nJob Title: Implementation Specialist IILocation: Remote | USA\nReports to: Manager, Implementation Employment Type: Full-time This is an existing position.About the Role:The Implementation Specialist II is responsible for leading complex software implementation projects for new and existing customers. This role serves as the primary implementation consultant, driving successful onboarding, configuration, training, adoption, and customer readiness while managing multiple concurrent projects. As an experienced implementation professional, the Implementation Specialist II operates independently, serves as a subject matter expert on assigned products, mentors junior team members, and partners cross-functionally to ensure an exceptional customer experience.\n\nIn this role, you will: \nLead medium to large-scale implementation projects from kickoff through go-live and customer handoff. \n\nManage multiple concurrent implementation projects while maintaining quality and timeline commitments. \n\nServe as the primary customer advisor throughout the implementation lifecycle. \n\nConfigure software solutions based on customer requirements and business objectives.\n\nIndependently deliver virtual and onsite training programs.\n\nIdentify implementation risks and develop mitigation strategies.\n\nPartner with Support, Product, Customer Success, and Engineering teams to resolve issues.\n\nMonitor project scope, milestones, deliverables, and stakeholder communications.\n\nBuild and maintain strong customer relationships that drive adoption and satisfaction.\n\nMentor and support Implementation Specialist I team members.\n\nServe as a subject matter expert on assigned products and implementation processes.\n\nContribute to process improvements, documentation, and team development initiatives.\n\nRequired Qualifications: \nHigh School Diploma or GED required \n\n3-5 years of software implementation, onboarding, project management, training, or related experience. \n\nExperience managing multiple customer-facing projects simultaneously.\n\nStrong presentation, facilitation, communication, and problem-solving skills.\n\nAbility to work independently with minimal supervision. \n\nUp to 90% travel for onsite implementations, customer meetings, or company events, as required.\n\nPreferred Qualifications: \nAssociate or Bachelor's degree\n\nExperience mentoring or coaching team members \n\nCompensation and Benefits This position has a starting salary range of USD $68,000 – $90,000 per year. The range represents what we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.\n\nEligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits. Benefits vary by country and employment status. \nWhy Join JD PowerJD Power powers auto-related decisions through proprietary data, advanced analytics, deep industry expertise, and workflows that connect insight to action. Operating across North America, Europe, and Australia, we help customers make better decisions and achieve better outcomes.\nAs a virtual-first company, we offer flexible work arrangements, opportunities for learning and development, and a culture centered on the Values that guide how we work every day.\n· We power our customers’ success. Everything we do is focused on helping customers make better decisions and achieve better outcomes.\n· We are innovative, collaborative, and grounded in data. We combine advanced analytics with human expertise to deliver insight that holds up in the real world.\n· We make things easy. We turn complexity into clarity so teams can act faster and with confidence.\n· We get it done. We focus on execution, accountability, and results.\n· We start with trust and prove it every day. Independence, integrity, and credibility are the foundation of our work.\n\nEqual Opportunity & AccommodationsJD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.\nJD Power is committed to providing reasonable accommodations throughout the recruitment process for individuals with disabilities or other protected needs under applicable local laws. Please contact for accommodation request.\n\nData PrivacyJD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. \nApplicationsCandidates must be legally authorized to work in the country where employment is offered. JD Power does not provide employment sponsorship for this position.\nThis position is posted exclusively on and select trusted job boards such as LinkedIn or Indeed. All official communication comes from email addresses ending in @jdpower.com or @jdpa.com. We will never ask for payment, equipment purchases, or upfront fees. We may take additional steps to verify candidate information to protect the integrity of our recruitment process.\nTo all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.\nOriginally posted on Himalayas","description_format":"text","description_chars":6365,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Flexible schedule","Life insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Market Research","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-06T02:28:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":5,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["seen:2","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/j-d-power-implementation-specialist-ii","json_url":"https://alion.io/job/j-d-power-implementation-specialist-ii.json","meta":{"generated_at":"2026-11-09T04:01:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2784,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20124},"rest":"https://alion.io/mcp/rest/get_company?id=20124"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fj-d-power-implementation-specialist-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fj-d-power-implementation-specialist-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fj-d-power-implementation-specialist-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/j-d-power-implementation-specialist-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fj-d-power-implementation-specialist-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3850101}},{"tool":"search_jobs","arguments":{"company":"jdpower.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3850101},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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