{"id":4274716,"url":"https://alion.io/job/j-mack-technologies-it-support-technician-data-technician-entry-level","title":"IT Support Technician - Data Technician (Entry Level)","company":{"id":683032,"name":"J-Mack Technologies","domain":"j-mack.com","url":"https://alion.io/company/j-mack","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":33500,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":33500},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"DynamoDB","optional":false},{"name":"GitHub","optional":false},{"name":"Jira","optional":false},{"name":"MySQL","optional":false},{"name":"Oracle","optional":false},{"name":"PostgreSQL","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-13T18:40:47Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T18:40:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Entry Level (Salary $33,500/Yr)\nThe Opportunity\nWe are seeking motivated and detail-oriented IT Support Technicians, specifically Data Technicians, to fill roles within our organization. Candidates will be evaluated against the flexible requirements described below, with assignments made based on organizational needs and individual qualifications. Selected candidates may be assigned to one or more of the functional areas outlined in this description.\nFunctional Areas & Key Responsibilities\nData Management\nWork as part of a team to maintain and implement one or more complex databases under the guidance of a lead. Assist with the planning and engineering of the organization's databases. Monitor performance, scalability, and security and evaluate existing database design to determine the necessary updates and integration requirements of a new design and to ensure final solutions meet organizational needs\nExperience with installation, maintenance, and administration of a RDMS such as PostgreSQL, Oracle, MySQL, or SQL Server - Oracle preferred\nAbility to design and develop SQL queries and reports to retrieve required data under the guidance of a lead\nExperience working within a team-oriented, collaborative, agile environment.\nHighly self-motivated and directed with the ability to manage multi-discipline triage calls.\nFamiliarity with database partitioning and microservices\nFamiliarity with Cloud-native database solutions, including Amazon Web Services (AWS) Relational Database Service (RDS) and DynamoDB Database Administration\nRequirements\nMinimum Qualifications\nHigh school diploma or equivalent required; associate degree or technical certification preferred.\nBasic proficiency with computers, software applications, and common business systems.\nAbility to follow written instructions, scripts, and established procedures accurately.\nStrong attention to detail and data entry accuracy.\nClear and effective communication and interpersonal skills for customer-facing interactions.\nAbility to work under supervision and escalate issues appropriately.\nExperience with the Software Development Lifecycle in a team-oriented, collaborative, agile environment.\nExperience with tools such as ServiceNow, GitHub, Jira\nPrior experience in any of the functional areas listed above is desirable.\nApplicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.\nBenefits\nWhy You’ll Love It Here\nFully remote, full-time role with meaningful mission impact for the Veteran community\nSupportive environment that invests in your growth and the growth of your team\nMedical, Dental & Vision Insurance - J-Mack covers 80% of employee premiums and 50% of dependent premiums\nBasic Life, Short-Term Disability & Long-Term Disability - J-Mack covers 100% of the costs\n401(k) Safe Harbor Plan with full vesting and 4% company match\nPaid Time Off: 120 hours annually, increasing to 160 hours after 5 years\n11 Paid Holidays\nCharity Matching: J-Mack matches employee donation\nAdditional Information\nBackground Investigation Clearance: Selected applicants will be subject to a U.S. government led security investigation and must meet eligibility requirements for access to sensitive, personally identifiable information.\nJ-Mack Technologies, LLC (J-Mack) is an equal opportunity employer and affords equal opportunity to all applications for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. 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