{"id":3181570,"url":"https://alion.io/job/j-s-held-flight-operations-manager-3","title":"Flight Operations Manager","company":{"id":7312,"name":"J.S. Held","domain":"jsheld.com","url":"https://alion.io/company/j-s-held-llc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":27},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T19:28:56Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T08:06:21Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?\nJ.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.\nThe firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.\n We are seeking a Flight Operations Manager to coordinate J.S. Held's enterprise drone program. This role will help establish a scalable and well-governed operating environment by improving visibility into the fleet, supporting pilot and regulatory requirements, administering technology and vendor relationships, and enabling consistent billing and reporting practices.\nThe ideal candidate combines strong program-management and operational skills with practical knowledge of commercial drone operations. This role partners across Practices, Operations, Finance, Legal, Information Technology, and the firm’s pilot community. It provides enterprise coordination and does not have direct report pilots.\nJob Responsibilities\nProgram Management and Governance\nCoordinate the enterprise drone program and maintain visibility into drone assets, pilots, certifications, utilization, and flight activity.\nDevelop and maintain SOPs (Standard Operating Procedures), training, practical policies, procedures, records, and controls that support consistent operations across the firm.\nTrack program performance and provide concise reporting on utilization, compliance, billing, risks, and implementation progress.\nEntrepreneurial mindset towards continued refinement of Fleet Management and new revenue opportunities.\nFleet Operations and Compliance\nCoordinate drone inventory, registration, assignment, maintenance, insurance, and retirement activities.\nMonitor applicable FAA requirements, pilot credentials, renewals, authorizations, and recordkeeping obligations; escalate specialized matters to the appropriate internal or external experts.\nSupport risk assessments, incident reporting, corrective actions, and periodic compliance reviews.\nBilling and Business Support\nPartner with Finance and practice operations to establish consistent and transparent drone billing and documentation practices.\nHelp connect flight activity to the appropriate project or engagement and maintain records needed for invoicing, audit, and client questions.\nMonitor billing adoption and exceptions and report on drone activity, billings, recoveries, costs, and program economics.\nTechnology and Vendor Management\nLead requirements definition, RFP support, evaluation, and implementation of a drone fleet-management platform, subject to the firm’s approval and investment governance processes.\nAdminister the selected platform, including data standards, user access, workflow design, data quality, vendor performance, and enhancement priorities.\nCoordinate relationships with drone technology, equipment, training, and compliance vendors in accordance with firm policies.\nCross-Functional Coordination\nPartner with practice leaders, pilots, and corporate functions to support adoption, resolve issues, and align program priorities.\nCoordinate pilot onboarding, training, certification tracking, and program communications.\nServe as the central point of coordination for program questions and route technical, legal, regulatory, safety, or accounting matters to the appropriate subject matter expert.\n Required Qualifications\nBachelor's degree or equivalent combination of education and relevant experience.\nFive or more years of experience in program management, operations, fleet or asset management, compliance administration, field operations, or a related discipline.\nPractical knowledge of commercial drone operations and applicable FAA requirements.\nExperience implementing standardized processes across multiple teams, locations, or business units.\nExperience selecting, implementing, or administering an operational, fleet, asset, compliance, or workflow technology platform.\nStrong analytical, reporting, organizational, and stakeholder-management skills.\nFAA Part 107 Remote Pilot Certificate\nClear written and verbal communication skills, sound judgment, and the ability to manage multiple workstreams without relying on direct reporting authority.\nFluent English and Spanish required. Candidates must be comfortable conducting business communications, presentations, and written correspondence in both languages.\nPreferred Qualifications\nExperience supporting a multi-location drone, aviation, field-services, equipment-management, or other regulated operational program.\nExperience with drone fleet-management platforms, flight-log systems, or asset-management solutions.\nExperience supporting billing, cost recovery, project accounting, or client documentation in a professional services environment.\nFamiliarity with commercial insurance schedules, FAA waivers or authorizations, and specialized drone operating environments.\nProject management, safety management, process improvement, or change management certification or training.\nPhysical and Mental Job Qualifications\nAbility to work at a computer and review operational, regulatory, and financial information for extended periods.\nAbility to communicate effectively with geographically dispersed stakeholders and manage multiple priorities and deadlines.\nAbility to travel occasionally and access field or equipment-storage locations when needed.\nAbility to safely handle or move typical small-drone equipment and cases, with reasonable accommodation as applicable.\nOccasional work outside standard business hours may be required to support operational needs.\n Some of the Benefits We Have Include\nJ.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.\nOur flexible work environment allows employees to work remotely when needed\nGenerous Annual Leave Policy\nComprehensive Medical Insurance\nOther Duties\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nBy submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.\nPlease explore what we’re all about at www.jsheld.com.\nEEO and Job Accommodations\nWe embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!\nJ.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.\n#LI-JB1","description_format":"text","description_chars":7533,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Transport","Commercial Aviation","Financial Advisory, Valuation & Restructuring","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-23T21:45:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":30,"reasons":["conf:2","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/j-s-held-flight-operations-manager-3","json_url":"https://alion.io/job/j-s-held-flight-operations-manager-3.json","meta":{"generated_at":"2026-10-28T08:54:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11556,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7312},"rest":"https://alion.io/mcp/rest/get_company?id=7312"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fj-s-held-flight-operations-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fj-s-held-flight-operations-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fj-s-held-flight-operations-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/j-s-held-flight-operations-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fj-s-held-flight-operations-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3181570}},{"tool":"search_jobs","arguments":{"company":"jsheld.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3181570},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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