Quality Assurance Tech

Position Summary

This position is responsible for conducting food safety and quality assurance audits of the production lines and facility assuring the company standards are maintained and product integrity is preserved. This position is required to promptly notify Quality and Operations management team when food safety critical limits and product quality parameters do not meet company program requirements. This position works with the cross-functional management team to resolve quality, production and efficiency problems.

Duties and Responsibilities

• Abide by all regulations, policies, codes, work procedures, and instructions.
• Follow all safety rules and Good Manufacturing Practices (GMP) and use all appropriate safety equipment.
• Monitor and/or verify products for compliance to specifications (weight, packaging, ingredients, etc.)
• Perform and record monitoring and/or verification checks of Critical Control Point (CCP), Preventive Control (PC).
• Perform inspections for proper cleaning of equipment at pre-operation and/or during operations.
• Place product, equipment and/or an area on QA Hold when required as a result of identified non-conformances.
• Respond to additional calls when needed concerning foreign materials, non-conformance, receiving and or shipping.
• Monitor production, maintenance, and sanitation employees for compliance with GMP’s
• Inspect trailer condition and unloading raw material truck and loading of finished good products.
• Pull samples of finished product for shelf life and sensory testing/evaluation.
• Perform daily sensory evaluations which include tasting the product, checking the color of the top and bottom crust, evaluating the workmanship of the icing pattern, topping and fillings for customer and product expectations.
• Analyze facts or circumstances surrounding individual problems to determine what action should be taken within the limits of standard practices.
• Perform weekly and daily equipment calibrations
• Collect samples for lab analysis as directed by food safety and quality control policy.
• GMP Audits - Monitor production, maintenance, and sanitation employees for compliance with GMP.
• Glass/Brittle Plastic Audits - Follow up on foreign material and breakage form and sign off.
• Complies with all food safety policies, procedures and programs as stated in the Company’s Food Safety Manual.
• Perform all other duties as assigned and required.

Required Knowledge, Skills & Abilities

• Knowledge of inspection and quality control methods in manufacturing environment, preferably in food manufacturing.
• Knowledge and use of a wide variety of measuring instruments.
• Must be able to work efficiently in a fast paced, continuously changing environment.
• Effective communication with other departments and outside contacts is essential.
• Strong positive attitude, work ethic, and commitment to department and company goals
• Excellent written and verbal communication skills
• Ability to learn quickly and work efficiently
• Must be a team player
• Highly organized with keen attention to detail
• Strong computer skills

Education & Experience

• 1 - 3 years Quality Assurance or related experience, preferably in the food manufacturing
• High school diploma or GED is required

Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.