{"id":138050,"url":"https://alion.io/job/jabil-inc-customer-quality-engineering-manager","title":"Customer Quality Engineering Manager","company":{"id":87,"name":"Jabil","domain":"jabil.com","url":"https://alion.io/company/jabil","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":542,"ghost_share":0.002,"stale_share":0.839,"repost_share":0.007,"time_to_fill_p50_days":25,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":127000,"max_usd":258000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1203},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-08-27T22:05:58Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-18T05:14:54Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.How will you make an impact?\nLead Quality operations across assigned manufacturing areas by ensuring product compliance, strengthening manufacturing processes, developing the Quality team, and driving cross-functional resolution of issues affecting customers, production, and business performance.\nWhat will you do?\nLead Quality personnel supporting assigned work cells and customers.\nEstablish priorities, assign resources, clarify ownership, and provide daily direction based on production and customer risk.\nProvide temporary leadership and coverage for areas experiencing resource or performance gaps.\nEnsure products and manufacturing processes comply with customer, internal, regulatory, and industry requirements.\nMonitor and improve FPY, FNI, OBA, defects, escapes, MRB aging, and corrective-action performance.\nLead containment, investigation, escalation, and resolution of manufacturing and customer quality issues.\nOversee NCR, MRB, CAPA, 8D, purge, deviation, and corrective-action activities.\nDrive QRQC, QRAP, JOS/JOS+, and structured problem-solving activities with clear ownership and due dates.\nPartner with Manufacturing, Process, Test, Operations, and customer-facing teams to eliminate recurring defects.\nBalance immediate production support with long-term systemic improvements.\nSupport NPI and engineering changes through readiness reviews, compliance matrices, development files, control plans, visuals, and documentation.\nCarry forward lessons learned, risks, key characteristics, and process requirements.\nIdentify and coordinate correction of gaps in work instructions, visual aids, inspection criteria, checklists, training, and process controls.\nMaintain audit readiness and support internal, customer, regulatory, ESD, and quality system audits.\nEstablish layered audits and routine verification of documented controls.\nOversee ESD, calibration, particulate monitoring, inspection systems, and product-specific requirements.\nCommunicate quality risks, trends, priorities, and recovery plans to leadership.\nServe as the Quality liaison between production, engineering, leadership, and customers.\nDevelop organizational capability through onboarding, training, coaching, feedback, succession planning, and development plans.\nEstablish Quality Engineering expectations focused on a build-it-right-the-first-time approach.\nUtilize PFMEA and Control Plans for risk identification and mitigation.\nMay perform other duties and responsibilities as assigned.\nHow will you get here?\nEducation:\nBachelor’s degree required.\nOr an equivalent combination of education and experience.\nExperience:\nSeven years of relevant experience required, including two years in a supervisory role.\nPreferred Electronics Manufacturing experience including knowledge of SMT, Wave Solder, Selective Solder, and Conformal Coating.\nU.S. Citizenship required.\nKnowledge, Skills, Abilities:\nKnowledge of Quality Management Systems, including ISO 9001 and AS9100.\nKnowledge of Statistical Process Control (SPC).\nKnowledge of root cause analysis methodologies.\nKnowledge of data analysis tools and techniques.\nProficiency in Six Sigma, Lean, and other quality improvement tools.\nStrong analytical skills for identifying and resolving quality issues.\nAbility to perform root cause analysis and develop effective corrective actions.\nStrong problem-solving skills to address complex quality issues.\nExcellent communication skills for conveying technical information and collaborating with stakeholders.\nLeadership skills for managing quality initiatives and mentoring Quality Engineers and team members.\nStrong attention to detail and focus on quality standards.\nAbility to manage multiple projects and meet deadlines.\nProject management skills for leading quality improvement activities.\nUnderstanding of regulatory compliance requirements.\nKnowledge of manufacturing processes and quality control procedures.\nExperience supporting NPI through APQP methodology or equivalent processes.\nPreferred Qualifications:\nExperience working in Electronics Manufacturing Services (EMS) environments.\nExperience supporting aerospace, defense, or highly regulated manufacturing industries.\nAdvanced knowledge of PFMEA, Control Plans, CAPA, 8D, and structured problem-solving methodologies.\nExperience leading customer audits and regulatory compliance activities.\nExperience driving continuous improvement initiatives across manufacturing operations.\nASQ, Six Sigma, Lean, or related quality certifications preferred.\nBE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.\nAccessibility Accommodation\nIf you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to  or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities","description_format":"text","description_chars":6930,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-08-27T22:05:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 64 · green card filings: 4","filings_12m":64,"filings_prev_12m":45,"green_card_filings_12m":4,"median_offered_wage_usd":123382,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.43,"p_room":0.28,"age_days":50,"expected_fill_days":25,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/jabil-inc-customer-quality-engineering-manager","json_url":"https://alion.io/job/jabil-inc-customer-quality-engineering-manager.json","meta":{"generated_at":"2026-10-18T07:08:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10640,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":87},"rest":"https://alion.io/mcp/rest/get_company?id=87"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjabil-inc-customer-quality-engineering-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjabil-inc-customer-quality-engineering-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjabil-inc-customer-quality-engineering-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jabil-inc-customer-quality-engineering-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjabil-inc-customer-quality-engineering-manager"}]}