Principal Program Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Profile Title- Principal Program Manager

Location/Division Specific Information: Austin, TX/ P06

How will you make an impact?-

The Principal Program Manager is a senior level position in Project Management, responsible for running large complex programs, including contingency planning and issue resolution. This Principal Program Manager will ensure that all programs / projects follow standard procedures and governance used in the management and deployment of programs. You will contribute to and demonstrates a solid understanding of program vision and roadmap; you will maintain awareness of cross product/program synergies and actively communicates opportunities to simplify or better align work across teams, including both internal and external customers.

What will you do? -

· Work with Business Unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities

· Demonstrates the most effective execution of projects within the division

· Works with Project/Program Managers to review and monitor project health

· Establish and implement metrics that measure project performance; Determines project health by measuring the variance in scope, schedule, cost and quality from the respective baselines

· Track resource usage and ensures the optimized usage; Ensures accurate status reporting of all projects and programs, and ensures measureable metrics are developed for the program, and that they align to the program objectives

· Works within the defined standards and procedures set out by Jabil and the customer to successfully deliver the projects

· Demonstrates a commitment to customer service. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer issues a priority

· Drives continuous improvement through trend reporting analysis and metrics management

· Works closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business

· Complies with and follows all procedures within the company security policy

· Maintains grade and quality of milestones and deliverables within defined and agreed upon program requirements

· Implements engagement model with key stakeholders to manage expectations, drive decision making, resolve issues, and course correction (as necessary) to meet program goals

· Solicits ongoing feedback from Business Units, peers and customers

· May oversee the direction of multiple programs managed directly by Project managers, across domains and up to 2-3 agile Scrum teams

· Works with Product/Application Owners to secure and align cross-functional, cross-domain delivery teams to deliver programs

· Manages dependencies across programs within the portfolio and with other portfolios

· Manages stakeholder communication regarding release plans and release deliveries for the portfolio

· Ensures regular, active communication globally with adjacent portfolios and external stakeholders

· Manages stakeholder communication regarding Release Plans and Release deliveries. Ensures regular, active communication with adjacent programs and external stakeholders globally

· Identifies program impediments and guides proper escalation to individuals/groups as needed

· Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies

· Conducts project assessments to evaluate overall program performance and risks

· May perform other duties and responsibilities as assigned

How will you get here? -

Education: Bachelor’s Degree is required

Experience:

• 15+ years’ experience in Program/ Project Management is required
• Strong implementation skills to ensure programs and policies support business objectives and initiatives is a must
• Prior experience in customer interface is required
• Strong operational and financial knowledge required

Knowledge, Skills, Abilities:

· Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies

· Ability to use own judgment and initiative in problem resolution

· Substantial knowledge of and the ability to learn Jabil products, services and processes and demonstrated ability to leverage organization

· Consultative skills (ability to understand true customer needs)

· Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies

· Strong communications skills

· Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations, and build partnerships with key stakeholders at all levels

· Distinctive problem solving leader and demonstrated team leadership capabilities

· Strong implementation skills to ensure programs and policies support business objectives and initiatives

· Strong ability to manage multiple projects, handle multiple tasks simultaneously, and switch between tasks quickly

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

· Demonstrated history of the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude

· Strong comprehension skills for understanding, developing and applying solutions

Preferred Qualifications:

• Master’s Degree; PMP Certification is a plus
• Previous experience in electronics manufacturing is a plus
• undefined

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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