{"id":4301794,"url":"https://alion.io/job/jack-henry-senior-scrum-master","title":"Senior Scrum Master","company":{"id":58629,"name":"Jack Henry","domain":"jackhenry.com","url":"https://alion.io/company/jack-henry","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":99,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0.4,"time_to_fill_p50_days":19,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Allen, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-11-14T03:48:14Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T03:48:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.\nWe are seeking an experienced Scrum Master to lead and support Agile software development teams by facilitating Scrum ceremonies, removing impediments, and fostering a culture of continuous improvement. This role serves as a servant leader, coaching teams and stakeholders on Agile practices while ensuring adherence to Scrum principles and organizational Agile standards. The Scrum Master will partner closely with Product Owners, development teams, and leadership to drive delivery, improve team effectiveness, manage delivery risks, and support Agile maturity across the organization. The ideal candidate brings strong experience leading distributed software development teams, excellent facilitation and conflict-resolution skills, and a proven track record of driving Agile transformations.\nThis is a remote position, and candidates must live within approximately a 70-mile radius of our office location in Allen, TX.\nThis position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).\nAll positions, regardless of location, may require an in-person interview or onboarding requirement to verify your identity.\nWhat you’ll be responsible for:\nFacilitates Agile ceremonies (Scrum, Sprint planning, Grooming, Demo, Retrospective etc.) and track Retrospective items to closure.\nGuides the team and organization on how to use Agile/Scrum practices. \nResponsible for removing impediments to progress and guiding the team to remove impediments .\nFacilitates completion of tasks and goals without using coercion, assigning, or dictating tasks.\nLeads discussions, decision making, and conflict resolution. \nAssists with internal and external communication, improving transparency, and radiating information. \nProvides support to the Product Owner with respect to grooming and maintaining the product backlog. \nProvides team support by utilizing a servant leadership style and leading by example. \nMakes sure Team adheres to the defined Agile process and look for opportunity to improve it.\nMake sure definition of done is achieved before closing any work item.\nAssess delivery risk and raise It to management. \nAttend scrum of scrums, and share ideas with other Scrum masters.\nUnderstand current Agile maturity model and help moving it forward. \nMay perform other job duties as assigned. \nWhat you’ll need to have:\nFirst level Scrum Master Certification (CSM, PSM I). \nMinimum of 6 years of experience in a Scrum Master role for a software development team that utilized Scrum principals, practices, and theory. \nMinimum of 7 years’ overall IT experience. \nExcellent knowledge of Agile approaches including Scrum and Kanban. \nExperience in the transformation an organization from legacy SDLC/waterfall to Agile is a plus.\nStrong interpersonal, adaptability, and communication skills with the ability to effectively collaborate with diverse stakeholders and team members.\nWhat would be nice for you to have:\nBachelor’s degree.\nHas broad expertise or unique knowledge and contributes to company objectives as a subject matter expert (SME). \nWorks on highly complex and diverse projects. \nWorks on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. \nExercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.\nExcellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency.\nExcellent knowledge of well documented patterns and techniques for filling intentional gaps left in the Scrum approach. \nProven experience with Agile techniques including User Stories, TDD, Continuous Integration, Continuous Testing.\nPrevious experience acting as a team lead.\nExcellent communication and mentoring skills.\nExperience with Microsoft Azure DevOps or similar agile delivery management tool.\nExcellent knowledge on software development life cycle.\nExcellent communication and mentoring skills.\nIf you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.\nWhy Jack Henry?\nAt Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.\nWe’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.\nCulture of Commitment\nAsk our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.\nEqual Employment Opportunity\nAt Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.\nNo one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.\nPlease be aware that Jack Henry recruiters will only email you from our domain, jackhenry.com. If you receive an email from any other domain, please do not click any of those links, open attachments, or share personal information.\nRequests for full corporate job descriptions may be requested through the interview process at any time.","description_format":"text","description_chars":7927,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-14T03:48:14Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 8 · green card filings: 3","filings_12m":8,"filings_prev_12m":5,"green_card_filings_12m":3,"median_offered_wage_usd":147045,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T06:03:30Z"},"pay":null,"html_url":"https://alion.io/job/jack-henry-senior-scrum-master","json_url":"https://alion.io/job/jack-henry-senior-scrum-master.json","meta":{"generated_at":"2026-11-14T06:03:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10241,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58629},"rest":"https://alion.io/mcp/rest/get_company?id=58629"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjack-henry-senior-scrum-master"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjack-henry-senior-scrum-master"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjack-henry-senior-scrum-master"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jack-henry-senior-scrum-master\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjack-henry-senior-scrum-master"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4301794}},{"tool":"search_jobs","arguments":{"company":"jackhenry.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4301794},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}