{"id":3071281,"url":"https://alion.io/job/jack-stack-bbq-seasonal-customer-service-representative-phone-agent","title":"Seasonal Customer Service Representative – Phone Agent","company":{"id":2323622,"name":"Jack Stack BBQ","domain":"jackstackbbq.com","url":"https://alion.io/company/jackstackbbq","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Overland Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T09:28:49Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T00:26:01Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Fiorella’s Jack Stack Barbecue\nJob Title: Seasonal Customer Service Representative - Phone Agent\nJob Type: Seasonal / Temporary Schedule: Full-time or Part-time/ Up to 7 days a week\nApplication Deadline: Apply by 10/15/2026- In person interviews will take place on 10/20 - 10/22. Virtual interviews will be scheduled ahead of time for select candidates.\nLocation: Overland Park KS.\nJob Description\nWe are looking for friendly, dependable, and customer-focused Seasonal Customer Service Representatives to join our team during our busy season. In this role, you will assist customers by phone, answer questions, resolve issues, process requests, and provide positive customer experience. This is a great opportunity for someone who enjoys working with people, communicating by phone, and working in a fast-paced environment.\nResponsibilities\nAnswer inbound customer calls in a professional and courteous manner\nAssist customers with questions, orders, account information, and service requests\nResearch and resolving customer issues\nAccurately enter and update customer information in company systems\nFollow established procedures and provide accurate information\nMeet established customer service, quality, and productivity expectations\nWork effectively as part of a team during the seasonal peak period\nQualifications\nPrevious customer service, call center, retail, or phone-based experience preferred\nExcellent verbal and listening skills\nProfessional and friendly telephone manners\nAbility to navigate computer system while speaking with customers\nBasic computer and data-entry skills\nStrong problem-solving and organizational skills\nAbility to remain calm and professional while on the phone\nReliable attendance and punctuality\nAbility to work the required seasonal schedule\nSeasonal Position This is a temporary seasonal position designed to support increased customer demand during our peak season. The anticipated employment period is [11/16] through [12/31], with the possibility of additional hours or continued employment based on business needs and performance.\nWhy Join Us?\nCompetitive hourly pay\nFlexible scheduling\nPaid training\nOpportunity to gain valuable customer service experience\nIf you enjoy helping people, solving problems, and providing excellent customer service, we’d like to hear from you. Apply today to join our seasonal customer service team","description_format":"text","description_chars":2371,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-22T09:28:49Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":12,"expected_fill_days":25,"reasons":["conf:1","win:mid"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/jack-stack-bbq-seasonal-customer-service-representative-phone-agent","json_url":"https://alion.io/job/jack-stack-bbq-seasonal-customer-service-representative-phone-agent.json","meta":{"generated_at":"2026-11-05T04:07:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5301,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2323622},"rest":"https://alion.io/mcp/rest/get_company?id=2323622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjack-stack-bbq-seasonal-customer-service-representative-phone-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjack-stack-bbq-seasonal-customer-service-representative-phone-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjack-stack-bbq-seasonal-customer-service-representative-phone-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jack-stack-bbq-seasonal-customer-service-representative-phone-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjack-stack-bbq-seasonal-customer-service-representative-phone-agent"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3071281}},{"tool":"search_jobs","arguments":{"company":"jackstackbbq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3071281},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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