{"id":4282504,"url":"https://alion.io/job/jackpot-com-central-operations-specialist-part-time","title":"Central Operations Specialist (Part-Time)","company":{"id":2167181,"name":"Jackpot.com","domain":"jackpot.com","url":"https://alion.io/company/jackpot-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Little Rock, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-13T15:02:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T16:27:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"ABOUT JACKPOT\nAt Jackpot, our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment.\nInternally, we’ve fostered a culture built on our core values - Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry.\nTHE ROLE\n We’re seeking a proactive, detail-oriented part-time Central Operations Specialist to support day-to-day operations across data management, infrastructure support, product troubleshooting, and quality control.\nThis role offers hands-on experience working closely with operations, product, and cross-functional teams to ensure systems and fulfillment operations run smoothly, workflows are efficient, and processes are scalable. You’ll have clear ownership of key operational tasks and the opportunity to make a tangible impact across the organization.\nSchedule: Must have open availability Saturday through Wednesday. \nCandidates mustbe based in or near Little Rock, Arkansas.\nWHAT YOU'LL DO\nOperation Support\nMonitor systems, dashboards, and operational workflows; resolve routine issues and escalate complex ones.\nAssist with hardware, PCs, and application troubleshooting.\nMaintain accurate documentation of recurring issues to support product and engineering improvements.\nReview large datasets for accuracy, completeness, and consistency.\nIdentify anomalies, flag inconsistencies, and escalate as needed.\nContribute to process improvements to increase operational efficiency.\nSupport product testing, provide actionable feedback, and help ensure quality standards for customer orders and services.\nHelp operational teams understand SOPs and implement system best practices.\nWHAT WE’RE LOOKING FOR\nExperience: 2+ years in data analysis, technical support, operations, or quality control.\nTechnical Skills: Proficient in Excel; familiarity with Tableau dashboards and basic SQL is a plus.\nProblem-Solving: Strong troubleshooting and root cause analysis skills.\nAttention to Detail: Able to review complex datasets and identify patterns or anomalies.\nTechnical Curiosity: Basic understanding of hardware, systems, or data environments; comfortable learning new tools quickly.\nCommunication: Clear written and verbal communication skills; able to explain technical issues to non-technical teams.\nWHAT'S IN IT FOR YOU? \n\nHourly Pay Rate: $19-$22/hour \n401(k)\nPaid Time Off\nA values-driven team culture built through intentional hiring, fostering collaboration and alignment.\nJackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. 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