{"id":3852718,"url":"https://alion.io/job/jacksongrant-regional-implementation-manager-emea","title":"Regional Implementation Manager – EMEA","company":{"id":4428494,"name":"JacksonGrant","domain":"jacksongrant.io","url":"https://alion.io/company/jacksongrant","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T07:57:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T10:59:45Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Our client is an international aviation technology company developing innovative IoT-based asset tracking solutions for the aviation industry. Their technology provides airlines and aviation operators with continuous visibility of critical aviation assets, helping customers improve asset utilisation, reduce losses, control costs, and increase operational efficiency. They are seeking a Regional Implementation Manager to take ownership of customer implementation and adoption across Europe, the UK, Middle East, and Africa. This highly customer-facing role combines aviation operations, IoT technology, implementation, data analysis, and customer success, working directly with customers from pre-sales trials through to deployment, training, adoption, and ROI realisation.Key ResponsibilitiesCustomer Deployment & Implementation\nPlan and coordinate IoT device installations across ULD fleets and Ground Services Equipment.\nConduct site surveys covering connectivity, ULD populations, operational flows and site constraints.\nSupervise installations carried out by qualified technical/MRO personnel.\nEnsure devices are correctly commissioned, connected and generating reliable operational data.\nTrain customer teams and ground handling personnel on equipment handling and basic troubleshooting.\nDiagnose field issues and coordinate with technical support teams where required.\nCustomer Success & ROI\nEstablish operational baselines before deployment and measure improvements after implementation.\nTranslate telemetry and operational data into actionable customer insights.\nAnalyse areas such as asset utilization, dwell time, idle time, station imbalance, demurrage exposure, damage, repair patterns and asset loss.\nDevelop and present ROI and performance reviews to ULD Control, Cargo Operations and senior management.\nDrive continued platform adoption and ensure customers achieve measurable value from the solution.\nAccount Development\nAct as the primary regional contact for customers.\nConduct onboarding and regular business reviews.\nIdentify opportunities to expand solutions across additional fleets, airports/stations or product applications.\nSupport the commercial team in converting expansion opportunities.\nGather customer feedback and operational requirements to support future product development.\nPre-Sales Support\nSupport customer meetings, tenders/RFPs and technical discussions.\nDemonstrate the software and technology platform to operational and management stakeholders.\nConduct site assessments and trials.\nDesign and execute proof-of-value deployments with clearly defined success criteria.\nRegional Operations\nManage regional devices, components and spare-parts inventory.\nForecast stock requirements and coordinate replacements and returns.\nCoordinate international shipments, customs documentation and import requirements.\nMaintain accurate records of deployed devices across customer locations.\nCandidate ProfileEssential Experience\nStrong practical understanding of IoT devices, including field deployment, connectivity, troubleshooting and data quality.\nDirect aviation experience involving ULD management, ULD Control, cargo operations, ground handling or ULD pooling.\nExperience using operational data to develop and demonstrate measurable ROI.\nCustomer-facing technical experience covering both pre-sales and post-sales implementation.\nStrong problem-solving mentality and ability to operate independently in customer environments.\nComfortable analysing data and using digital/AI tools to prepare customer-facing analysis and reporting.\nProfessional fluency in English.\nExisting right to work in the EU.\nWillingness to travel approximately 30% and work occasionally outside standard office hours due to aviation operations.\nAbility to obtain the required airport/airside security clearance.\nHighly Desirable\nKnowledge of IATA ULD Regulations and ULD control processes.\nUnderstanding of ULD economics, including utilization, demurrage, repair cycles and lease-versus-own models.\nKnowledge of cellular IoT technologies such as LTE-M, NB-IoT, Cat 1 bis, BLE and GNSS.\nExperience with IoT, telematics or asset-tracking platforms.\nComfortable working with spreadsheets, dashboards and operational data.\nExperience coordinating MRO-qualified or third-party technical teams.\nExperience managing inventory or field logistics across multiple countries.\nPrevious airside, ramp safety or dangerous goods exposure.\nAdditional European languages such as German, Spanish, French or Dutch.\nExperience introducing new technology to traditional or operationally conservative customers.\nWillingness to travel approximately 30% across EMEA, including overnight stays and occasional weekends","description_format":"text","description_chars":4701,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"region"},{"name":"France","iso":"FR","kind":"region"},{"name":"United Arab Emirates","iso":"AE","kind":"region"},{"name":"United Kingdom","iso":"GB","kind":"region"},{"name":"Austria","iso":"AT","kind":"region"},{"name":"Belgium","iso":"BE","kind":"region"},{"name":"Bosnia and 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