# Service Delivery Manager

Service Delivery Manager Jade has been solving complex, real-world problems with technology since 1978. Today, our software is used across more than 25 industries and 70 countries, helping organisations combat financial crime, manage global dairy supply chains and run the critical business operations they rely on every day. Our portfolio includes ThirdEye, our financial crime prevention platform; MADCAP, which supports dairy supply chains around the world; and enterprise software designed to handle complex business challenges. Much of this is underpinned by the Jade Platform, our own development and runtime environment, which powers our products and software used by organisations globally. We’re proud of what we’ve built, but we’re not standing still. Jade is investing in our products, technology and people, and looking for better ways to create value for our customers around the world. About the Role As a Service Delivery Manager, you’ll own the service relationship and outcomes for a portfolio of Jade’s Managed Services customers. You’ll bring together customer needs, contractual commitments and the teams delivering our services, making sure customers have confidence in how their

- **Id**: 3856530
- **Url**: <https://alion.io/job/jade-software-service-delivery-manager>
- **Role**: Product
- **Role family**: Product
- **Seniority**: lead
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Christchurch, New Zealand
- **Countries**: NZ
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T06:40:41Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-08T17:48:02Z
- **Board verified**: yes
- **Days open**: 2
- **Description format**: text
- **Description chars**: 6458
- **Description truncated**: no
- **Benefits**: Growth opportunities, Parental leave
- **Relocation offered**: no
- **Industries**: Mobile App Development Services, Custom Software Development

## Company

- **Id**: 50170
- **Name**: Jade Software
- **Domain**: jadeworld.com
- **Url**: <https://alion.io/company/jade-software>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: BambooHR

## Technologies

- **ITIL** — Optional: no
- **ITSM** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 2

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-06T06:40:41Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 28
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.