{"id":594231,"url":"https://alion.io/job/janestreet-dev-unified-communications-engineer","title":"Unified Communications Engineer","company":{"id":7349,"name":"Jane Street","domain":"janestreet.com","url":"https://alion.io/company/jane-street","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":174,"ghost_share":0.305,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":177,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":104},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PowerShell","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-08-12T11:44:52Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-12T00:50:02Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":59},"description":"About the position\nWe are looking for a Unified Communications (UC) Engineer to help grow, monitor and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow.\nThe UC team is responsible for all tasks and infrastructure related to collaboration and telephony. Projects include improving tooling and monitoring, deploying UC products and services, and executing software and hardware configuration changes globally, all while minimising downtime for various collaboration services.\nOur UC Engineers are experts at multitasking, monitoring alarms generated by our voice and video systems, juggling project-related tasks and serving as an escalation point for users and other technology groups. You’ll interface daily with various tech teams across the firm-including IT Operations, Cybersecurity and Networking-to provide capacity planning, develop standards and best practices and improve documentation across our global UC infrastructure. \nThe right candidate will be passionate about solving complex problems and supporting users with robust and flexible technical solutions. \nAbout you\nHave 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including:\nCisco Unified Communications Manager versions 14+\nCisco Meeting Server\nCisco Expressway\nHave excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking\nDeeply experienced with upgrading and maintaining Cisco UC products, including supporting phones, softphones and video conferencing endpoints\nKnowledgeable about UC compliance products, and experienced with modern voice recording platforms (Verint, NiCE, Red Box, etc.) and messaging archiving products (Movius, LeapXpert, Smarsh, etc.)\nKnowledgeable about Cisco APIs related to UC products, and experienced with creating API automations using Python, PowerShell, etc.\nExperienced with integrating cloud-based conferencing technologies (Webex, Zoom, Teams, etc.) with on-premise infrastructure\nComfortable troubleshooting custom API-based integrations with UC products and services\nAble to collect and interpret log files, collaborate with support partners to solve problems while maintaining system stability and properly manage expectations with colleagues and users\nFamiliar with the virtualisation of Cisco UC applications on enterprise-grade servers (HPE, Dell, Cisco, etc.)\nHave a strong understanding of current security standards and expectations, and an ability to troubleshoot and use creative thinking to resolve issues\nFluent in English\nIf you're a recruiting agency and want to partner with us, please reach out to ","description_format":"text","description_chars":2845,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Artificial Intelligence","Machine Learning","Financial AI"],"lifecycle":[{"event":"open","at":"2026-09-10T14:59:02Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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