{"id":3340247,"url":"https://alion.io/job/janneycom-senior-operations-supervisor-dividends","title":"Senior Operations Supervisor Dividends","company":{"id":1945292,"name":"JanneyCom","domain":"janney.com","url":"https://alion.io/company/janney","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":131000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T04:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T05:47:12Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Senior Operations Supervisor-Dividends is responsible for organizing the team and ensuring tasks are performed in a timely and efficient manner. This position may set performance standards for tasks, jobs, and roles for associates on his or her team. The Senior Operations Supervisor – Dividends is responsible for training for both new and existing associates; is the first point of escalation on issues and is responsible for troubleshooting and escalating to management accordingly. This position will work closely with department managers to ensure high service levels and productivity standards. \nResponsibilities:\nReview of accurate and timely processing of all Corporate Actions cash and stock proceeds on payable date.\nSupervision of accurate and timely field notification of upcoming Voluntary Corporate Actions.\nOversight of departmental account daily reconciliations.\nOrganize the Operations Associates to achieve service goals/objectives. Specific supervisory tasks include but are not limited to:\nProvide work direction to associates and coordinate workflow within the team.\nTrain new associates on Janney and policies and procedures and facilitate and support an open dialogue among the team.\nAssign and monitor work completed by the team.\nProvide recommendations on hiring, terminations, staffing, promotions, or other job status decisions.\nReview PTO requests submitted by other employees on the team and approve or deny based on team coverage.\nReview associates’ timesheets for accuracy and approve or adjust accordingly.\nCollaborate with management on strategic and operational decision-making related to Operations Department including the development of short- and long-term goals to improve overall service to clients. \nProactively recommend innovations and modifications in line with industry requirements and corporate goals/objectives to improve operational processes, systems, policies, and procedures.\nOrganize/execute department projects on time and within budget that includes writing business requirements.\nPerform a variety of management and administrative duties that contribute to the overall efficiency, effectiveness, and positive reputation of the Department. \nAct as a subject matter expert on behalf of the department.\nMake operational decisions on behalf of the team in absence of the department manager.\nQualifications:\nBachelor’s degree or equivalent experience\nAt least 5-7 years’ related industry related experience \nSeries 99 or Series 7 [must be obtained within 90 days of start date]\nEffective project management skills as evidenced by successful project implementations. \nSuperior time management and organizational skills. Ability to manage multiple tasks, prioritize work and meet tight deadlines.\nAbility to work independently, creatively, and perform at a high level in a fast-paced, high-pressure environment.\nAdvanced expertise using Microsoft Office Applications.\nFamiliarity with DTCC, JP Morgan, BNYM, Thomson Beta a plus\nEffective oral, written and interpersonal skills. \nCapable of demonstrating and achieving Janney’s core values of delivering with integrity, being results driven, keeping people at the center, exceeding expectations and meeting the standards required of managers. \nPrevious demonstrated leadership experience\nAbility to motivate staff\nThis is a hybrid position requiring three days a week in our Philadelphia, PA office.\nWhy work for us?\nBenefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.\nJanney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.\nPeople are our strongest asset. 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