{"id":2711328,"url":"https://alion.io/job/jar-customer-support-intern-jar","title":"Customer Support Intern - Jar","company":{"id":1948659,"name":"Jar","domain":"myjar.app","url":"https://alion.io/company/myjar","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":15000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":710},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T13:24:48Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T18:24:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us\nJar is India’s leading Daily Saving app that helps people build strong saving habits-one small step at a time. Our goal is to make saving simple, rewarding, and truly life-changing. Founded in 2021 by Misbah Ashraf and Nishchay AG, Jar is a Bengaluru-based startup with one simple belief: saving a little every day in 24K Digital Gold can truly transform your future.\nToday, 20 million+ Indians trust Jar as their saving partner. With flexible saving options- Daily, Weekly, Monthly, and Instant Saving-we have made it easy for everyone to save in their own way and withdraw anytime. We are one of the leaders in UPI autopay transactions, crossing more than1 million transactions per day. In 2023, we expanded our vision with Nek, our jewelry brand crafted to bring together luxury and affordability, it has since surpassed ₹100 crore in revenue.\nWe have a big dream of bringing “Har Ghar Sona”. Small, consistent savings are just the start. We’re here to walk alongside our users, helping Indians secure their financial future every step of the way.\nBacked by Tiger Global Management, Arkam Ventures, and WEH Ventures, among others, we have raised $50 million+ in funding. In January 2025, we hit a huge milestone of becoming profitable. Now, we’re charging ahead, focused on sustainable growth and scaling impact.\nAnd this is just the beginning!\nWhat's the role?\nAs a Customer Support Intern, you’ll be the first point of contact for our users - assisting them via chat, voice, and email, resolving queries, and ensuring a smooth customer experience. It’s a great role for someone proactive, communicative, and eager to learn in a fast-paced environment.\nWhat will be your responsibilities?\nHandling customer queries, and providing chat, voice, and email support.\nConducting surveys with customers to understand the usage and overall experience to collect prompt and accurate feedback from customers.\nTroubleshooting problems and seeing them through to resolution.\nDemonstrating excellent product knowledge to enhance customer support.\nEscalating users' unresolved issues to the appropriate internal teams.\nExcellent comprehension skills - ability to clearly understand and address customer needs appropriately.\nWhat’s required from you?","description_format":"text","description_chars":2248,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Personal Finance Apps & Education","Investing Apps & Robo-Advisors"],"lifecycle":[{"event":"open","at":"2026-10-16T13:24:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-16T20:33:57Z"},"pay":null,"html_url":"https://alion.io/job/jar-customer-support-intern-jar","json_url":"https://alion.io/job/jar-customer-support-intern-jar.json","meta":{"generated_at":"2026-10-16T20:33:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1180,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1948659},"rest":"https://alion.io/mcp/rest/get_company?id=1948659"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjar-customer-support-intern-jar"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjar-customer-support-intern-jar"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjar-customer-support-intern-jar"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jar-customer-support-intern-jar\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjar-customer-support-intern-jar"}]}