{"id":1958054,"url":"https://alion.io/job/jay-group-wave-planner","title":"Wave Planner","company":{"id":2388846,"name":"Jay Group","domain":"jaygroup.com","url":"https://alion.io/company/jaygroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lancaster, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-06T14:07:04Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-12T03:43:21Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Wave Planner decides what work hits the distribution center floor and when. You release orders for the entire Jay Group network, build and run waves in our Manhattan warehouse management system (WMS), and make sure every package leaving the LCO facility is labeled correctly and out the door before the carrier cutoff. You are also the person who takes on order research when something does not look right, and gets it resolved.\nThis is a high-visibility role for someone who is organized, precise, and genuinely enjoys solving problems. You will work side by side with Client Services, Shipping, and Operations, and you will become one of the most capable WMS users in the building. Prior wave planning experience is a plus, but attention to detail, comfort with systems, and the drive to learn matter most.\nEssential Duties and Responsibilities (other duties may be assigned as business needs change)\nWave Planning and Order Release:\nBuild, run, and release waves daily in the WMS so work reaches the DC floor on time and in the right sequence.\n\nPerform order research: investigate orders that need attention, determine the root cause, and get them moving.\n\nReconcile every wave for the ship day to confirm all waves are manifested and invoiced.\n\nEscalate any manifest that cannot be closed to the Team Lead and Shipping Supervisor, with the detail needed to resolve it.\n\nAssist with general inventory and order reconciliation efforts.\n\nShipping, Manifesting, and Carrier Compliance\nProcess outgoing small parcel shipments using the Manhattan WMS, FedEx Ship Manager, UPS WorldShip, and other carrier systems.\n\nEnsure the LCO operation meets every daily carrier cutoff.\n\nPrepare bills of lading and other documentation required for LTL shipments, following established carrier relationships and client specifications.\n\nExamine outgoing shipments to confirm they meet client and carrier specifications.\n\nIdentify and sort small parcel shipping labels by carrier, and attach packing lists to carton picks staged at shipping.\n\nRead collates to determine the quantity and type of transportation required, and load trucks as needed.\n\nTroubleshoot and maintain the printers used in the waving and labeling process.\n\nCommunication and Problem Solving\nCommunicate daily with the Client Services team on issues and risks so customer service levels stay high.\n\nPartner with other departments to ensure client requirements and expectations are met.\n\nIdentify problems, determine root cause, and drive them to resolution rather than passing them along.\n\nProvide an end-of-day summary of shipments and open issues that will carry over to the oncoming shift.\n\nSafety and Work Area\nOperate material handling equipment safely: complete required training, follow prescribed safety regulations, and maintain safety inspection logs.\n\nMaintain 5S standards in the shipping department.\n\nWhat Success Looks Like:\nFirst 30 days: running standard daily waves independently and consistently meeting carrier cutoffs.\n\nFirst 60 days: handling order research, label problems, and printer issues without escalation.\n\nFirst 90 days: recognized as a WMS power user - the person the floor comes to when something does not look right.\n\nQualifications\nQualifications:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nRequired\nWorking understanding of distribution center and warehouse operations, and how client requirements drive them. \nStrong PC skills, including Microsoft Office (Excel in particular). \nAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. \nAbility to write clear routine reports and correspondence, and to speak effectively in front of coworkers, supervisors, and client representatives. \nPractical math skills: counts, case and unit quantities, percentages, weights, and dimensions, applied to verify order and shipment accuracy. \nAbility to follow instructions delivered in written, verbal, or diagram form, and to work through problems involving several variables at once. \nAbility to regularly lift and move up to 40 pounds. \nHigh school diploma or equivalent. \nPreferred\nTwo or more years of distribution or warehouse wave planning, expediting, or shipping experience. \nHands-on experience with a warehouse management system and wave structure - Manhattan / PkMS especially. \nExperience with FedEx Ship Manager, UPS WorldShip, or comparable carrier shipping software. \nExperience preparing bills of lading and LTL shipping documentation. \nCollege or technical school degree. \nAbout Jay Group:\nJay Group is an industry-leading provider of warehouse inventory management, ecommerce fulfillment, transportation, and specialty packaging services. For over 55 years, some of the world’s most trusted and well-known brands have relied on Jay Group to ensure their product is delivered accurately and on time. Jay Group manages the back-end details of parcel and B2B fulfillment so that clients can focus on growing their brands and businesses.\nBenefits:\n401K with company discretionary match\nDental Insurance\nEmployee Assistance Program\nHealth Insurance\nLife Insurance\nLong Term Disability insurance\nPaid Holiday Hours\nPaid Time-Off\nPlum Benefits\nShort Term Disability Insurance\nVision Insurance\nWeekly Pay\nWhat does it take to be a Jay Group Team Member?\nUphold Jay Group Core ValuesMake it Possible: We happily and skillfully remove barriers to success for our clients and our employees.\nDrive to Innovate: We have a relentless drive to innovate, simplify and continually improve.\nWe Win Together: We recognize that our success depends on our collective genius and that we succeed when our clients succeed.\nBuilt on Trust: We live our legacy of being open, honest, ethical, and genuine.\n\nHave a proactive and self-motivated work style. Enjoy working independently with strong attention to detail.\nMust be willing to submit a background check.\nAbility to work legally in the United States\nEqual Employment Opportunity Employer\nJoin our team!","description_format":"text","description_chars":6256,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Warehousing"],"lifecycle":[{"event":"open","at":"2026-10-06T14:07:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:2","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/jay-group-wave-planner","json_url":"https://alion.io/job/jay-group-wave-planner.json","meta":{"generated_at":"2026-10-12T03:44:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5852,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2388846},"rest":"https://alion.io/mcp/rest/get_company?id=2388846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjay-group-wave-planner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjay-group-wave-planner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjay-group-wave-planner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jay-group-wave-planner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjay-group-wave-planner"}]}