{"id":1022506,"url":"https://alion.io/job/jayway-travel-sales-support-representative","title":"Sales Support Representative","company":{"id":680403,"name":"JayWay Travel","domain":"jaywaytravel.com","url":"https://alion.io/company/jaywaytravel","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-18T07:46:23Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-22T08:38:35Z","board_verified":false,"closed_at":"2026-10-22T08:38:35Z","days_open":34,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":34},"description":"Who Are We?\nJayWay Travel is approaching its 20th anniversary and has grown into an international travel company with a team of 100+ people across more than 20 countries.\nWe create personalized travel experiences across Europe, Latin America, and other destinations, helping travelers turn their ideas into memorable journeys.\nWe’re a team of travel enthusiasts, sales professionals, planners, and problem-solvers who enjoy working with people and creating great experiences.\nAre You Great on the Phone, Confident in English, and Born to Sell?\nDo you enjoy talking to people, connecting with them, following up, and turning conversations into opportunities?\nJayWay Travel is looking for a Sales Support Representative based in Mexico to join our international team.\nThis is a phone- and email-heavy role, focused on client communication, lead follow-up, and supporting our sales team.\nFluent English is essential.\nYou’ll communicate with English-speaking clients every day, primarily by phone and email. You must be able to speak and write naturally, confidently, and professionally in English.\nIf your written andspoken English isn’t 100% fluent, this role isn’t the right fit.\nYour Mission\nYou’ll be an important part of our sales operation, helping keep leads moving and clients informed.\nYour day will involve making calls, following up on leads, answering questions, sending emails, and supporting the sales team.\nIf you enjoy conversations, connect easily with people, and have the confidence to pick up the phone and make things happen, you’ll feel at home here.\nWhy Join Us?\nSell Something People Get Excited About\nTalk to people about their travel plans and help turn their ideas into personalized experiences around the world.\nPut Your Sales Skills to Work\nUse your communication, follow-up, and relationship-building skills in a role where your contribution matters.\nWork With an International Team\nWork remotely from Mexico while collaborating with colleagues across more than 20 countries.\nGrow Your Career\nWe provide training, mentorship, and opportunities to develop your sales, communication, and travel-industry knowledge.\nWork With People Who Love Travel\nTravel is at the heart of what we do, and our team gets to share that passion through our work and annual company gatherings.\nWhat Will You Do?\nMake regular follow-up calls to clients and potential customers.\nRespond to inbound calls and new leads quickly and professionally.\nCommunicate with clients throughout the sales process by phone and email.\nUnderstand client needs and help move conversations forward.\nSend clear, professional, and engaging follow-up emails.\nSupport the sales team with day-to-day activities.\nKeep leads, client information, and follow-ups organized and up to date.\nFollow established sales processes and make sure opportunities don’t fall through the cracks.\nCollaborate with colleagues to deliver a smooth client experience.\nWhat Makes You a Great Fit?\nWe’re looking for someone who is confident, proactive, organized, and genuinely enjoys talking to people.\nLocation: Based in Mexico.\nEnglish:Native or near-native English, both spoken and written, is required.\nPhone skills: Confident in having natural, professional conversations with customers.\nSales mindset: Comfortable with follow-up and motivated by results.\nCommunication: Excellent verbal and written communication skills.\nOrganization: Able to manage multiple leads, conversations, emails, and follow-ups.\nProactivity: Takes ownership and gets things done without constant supervision.\nRemote readiness: Reliable high-speed internet and a professional home working environment.\nFlexibility: Comfortable with the working hours required for the role.\nExperience That Will Help\nPrevious experience in sales, customer service, call centers, travel, tourism, hospitality, or another customer-facing role is a plus.\nExperience with outbound or inbound calls, lead follow-up, CRM systems, sales targets, or remote teams is particularly valuable.\nTravel industry experience is welcome, but not essential.\nWhat matters most is your communication, attitude, sales ability, and willingness to learn.\nSchedule\nTuesday-Saturday schedule, with anticipated hours of approximately12:00 PM-8:00 PM EST. Please note that days and hours are subject to confirmation and may vary based on business needs.\nWhat We Offer\nCompetitive pay with performance-based bonuses.\nCompany-provided laptop, phone, and remote office equipment.\nTraining, mentorship, and professional development.\nAn international, remote-first working environment.\nAnnual in-person team gatherings.\nA supportive team and opportunities to grow your career in travel.\nOur Hiring Process\nWe believe in human-led recruitment - no AI filters. Here’s what you can expect:\nShort one-way video questionnaire to learn more about your background.\nInitial video interview with our HR team.\nJob-related live assessment to see how you approach the work.\nFinal interview with our sales leadership team.\nWe review every application personally and aim to keep the process straightforward and respectful of your time.\nReady to Talk?\nIf you’re based in Mexico, fluent in English, confident on the phone, great with people, and motivated by sales, we’d love to hear from you.\nYou don’t have to be a travel expert.\nYou do need to enjoy connecting with people, follow up consistently, take ownership, and want to make things happen.\nThink this sounds like you? Apply now.\nPlease submit your CV in English to get started.\nWe’re looking forward to hearing from you.\nExplore JayWay’s story\nJayWay Travel Inc. is committed to ensuring equal opportunities, with recruitment and selection decisions based solely on qualifications and merit, without regard to protected characteristics.","description_format":"text","description_chars":5766,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Tour Operators"],"lifecycle":[{"event":"open","at":"2026-09-18T07:50:08Z"},{"event":"close","at":"2026-10-22T08:38:35Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/jayway-travel-sales-support-representative","json_url":"https://alion.io/job/jayway-travel-sales-support-representative.json","meta":{"generated_at":"2026-10-26T13:10:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18322,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":680403},"rest":"https://alion.io/mcp/rest/get_company?id=680403"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjayway-travel-sales-support-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjayway-travel-sales-support-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjayway-travel-sales-support-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jayway-travel-sales-support-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjayway-travel-sales-support-representative"}]}