{"id":1124865,"url":"https://alion.io/job/jb-hi-fi-jb-business-inside-sales-account-manager-vic","title":"JB Business: Inside Sales Account Manager (VIC)","company":{"id":678134,"name":"JB Hi-Fi","domain":"jbhifi.com.au","url":"https://alion.io/company/jbhifi","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-22T01:49:07Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-22T20:54:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers - our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.\nWe offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.\nJB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.\nWhy join JB Hi-Fi?\nFast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.\nCompetitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.\nAccess to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).\nFantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.\nWe offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.\nOur Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.\nOur Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.\nDemonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.\n As an Inside Sales Account Manager within the JB Business Team, you'll deeply understand client needs, taking a leading role in seamless end-to-end service. This includes onboarding, accurate quoting, smooth ordering, and effective stock management via our vast supplier network. You'll also excel in the innovative JB Business e-commerce platform, boosting online transactions and earning a share in the resulting sales - a rewarding aspect that truly sets us apart.\nThis entry-level support office opportunity is tailored for individuals who are enthusiastic about embarking on a journey or advancing in a sales career - irrespective of your background or prior experiences. Whether you're taking your initial steps into the realm of sales or already possess a track record, this role extends a warm and inclusive platform for honing your personal growth and achieving excellence.\nKey Responsibilities\nBuild strong customer relationships, providing comprehensive support to guide your clients\nEfficiently manage quoting, ordering stock, and key stakeholder relationships\nUtilize cold and warm calling for prospecting and lead generation\nMaintain thorough CRM records, enhancing pipeline visibility\nCollaborate closely with team members, suppliers, and customers for seamless operations\nExcel in email communication, engaging clients and stakeholders regularly\nWork autonomously while meeting business KPIs\nDevelop accurate sales forecasts for strategic insights\nThe Inside Sales Account Manager role operates Monday to Friday (3 days in office 2 days' work from home), no weekend or evenings work!\n To be Successful in this role, you will need:\nEffective Communication: Excel in phone and email communication, and rapport-building\nProblem Solving and Initiative: Embrace feedback, creatively solve issues, and take calculated risks\nSalesforce CRM Mastery: Proficiently use Salesforce for leads, opportunities, and relationships\nStrong Analytical Skills: Interpret data and trends for informed decision-making\nMicrosoft 365 Proficiency: Utilize Excel, Word, and more for productivity and collaboration\nCold Calling Proficiency: Experience in Cold Calling and/or Call Centre roles is advantageous\nJB Hi-Fi Retail Experience: Prior experience or similar brand exposure advantageous\nIndustry Experience: Prior Sales and Industry experience is advantageous\n LinkedIn Sales Navigator Experience: Prior experience with LinkedIn Sales Navigator is advantageous\n If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.\nJB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) - please don’t hesitate to apply!","description_format":"text","description_chars":4733,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Electronics","Headphones & Audio"],"lifecycle":[{"event":"open","at":"2026-09-22T20:54:52Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:8","win:early","comp:junior"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/jb-hi-fi-jb-business-inside-sales-account-manager-vic","json_url":"https://alion.io/job/jb-hi-fi-jb-business-inside-sales-account-manager-vic.json","meta":{"generated_at":"2026-09-23T12:31:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}