{"id":1201087,"url":"https://alion.io/job/jb-hi-fi-operations-coordinator-2","title":"Operations Coordinator","company":{"id":678134,"name":"JB Hi-Fi","domain":"jbhifi.com.au","url":"https://alion.io/company/jbhifi","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Surry Hills, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":97000,"period":"year","method":"role_country_seniority_unknown","sample_n":39},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T05:55:23Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-26T08:32:44Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers - our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.\nWe offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.\nJB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.\nWhy join JB Hi-Fi?\nFast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued. \nCompetitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. \nAccess to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading). \nFantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings. \nWe offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. \nOur Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. \nOur Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. \nDemonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle. \n As an Operations Coordinator, you will contribute to the continued delivery of exceptional customer service, maximise profitability and enhance efficiency through the Operations Team. Delivers operational excellence, by ensuring policies and procedures are followed, compliance is ensured, and efficiency is maximised.\nPrioritising tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measures\nStocking flow including, inbound goods and processing, returns processing, transfers, invoice management, etc\nProviding excellent customer service and effectively handle customer complaints and queries\nEnsure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reporting\n An individual who loves working in a casual fun atmosphere\nYou thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc)\nStrong multi-tasking skills, coupled with your keen eye for detail\nUnderstanding of inventory management and processes\nBuild and maintain external and internal stakeholder relationships\nSolid customer service skills that will create raving reviews\n If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.\nJB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) - please don’t hesitate to apply!","description_format":"text","description_chars":3615,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Electronics","Headphones & Audio"],"lifecycle":[{"event":"open","at":"2026-09-24T20:52:48Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:2","win:early"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/jb-hi-fi-operations-coordinator-2","json_url":"https://alion.io/job/jb-hi-fi-operations-coordinator-2.json","meta":{"generated_at":"2026-09-27T05:27:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4766,"day_limit":5000,"remaining_today":234,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}