# Customer Support Coordinator

The Customer Support Coordinator is responsible for building strong customer relationships and driving aftermarket sales growth within assigned regions. This role works closely with customers, service technicians, parts sales, order fulfillment, and marketing teams to identify opportunities, promote equipment and technology solutions, and support customer success. The position evaluates equipment and processes, follows up on quotes, and helps ensure accurate and timely order fulfillment. Key Responsibilities Cultivate relationships by building customer partnership with Wenger. Develop and execute Aftermarket Sales strategy by market region. Collaborate with Service Technicians and Order Fulfillment to develop key contacts for new installs. Promotes current and new technology - hardware, software, ancillary equipment. Communicates directly with responsible client points of contact. Analyze current revenue vs. potential revenue on a per client basis. Must be familiar with standard concepts, practices and procedures relating to extrusion process and related technologies. Relies on experience and judgment to plan and accomplish goals to perform a variety of tasks. Customer quote follow

- **Id**: 3891270
- **Url**: <https://alion.io/job/jbt-marel-customer-support-coordinator-2>
- **Role**: Administrative
- **Role family**: Administrative
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Sabetha, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T21:23:07Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-10T21:10:09Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 2141
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Food Technology, Industrial Machinery

## Company

- **Id**: 176639
- **Name**: JBT Marel
- **Domain**: jbtmarel.com
- **Url**: <https://alion.io/company/jbt-marel>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 86
- **Open postings**: 42
- **Ghost share**: 0
- **Stale share**: 0.548
- **Repost share**: 0
- **Time to fill p50 days**: 49
- **Computed at**: 2026-11-10T06:52:35Z

## Technologies

- **Outlook** — Optional: no
- **SharePoint** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-06T21:23:07Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 4; Filings 12m: 4

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 49
- **Reasons**: conf:3, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-10T06:52:35Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.