{"id":1933447,"url":"https://alion.io/job/jcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc","title":"Junior Endpoint Systems Administrator - JCS Solutions LLC","company":{"id":3854787,"name":"JCS Solutions","domain":"jcssolutions.com","url":"https://alion.io/company/jcs-solutions","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bethesda, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Discord","optional":false},{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"ServiceNow","optional":false},{"name":"Slack","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-05T22:43:09Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-19T12:45:14Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!\nJob Summary\nJCS Solutions is seeking a Junior Endpoint Systems Administrator to support endpoint management and enterprise IT operations for the NICHD program in Bethesda, Maryland. You will help ensure the reliability, security, and performance of Windows endpoints and related enterprise services through imaging, configuration, software deployment, troubleshooting, patch management, compliance support, and end-user assistance. The ideal candidate brings hands-on endpoint administration experience, strong troubleshooting skills, and a commitment to delivering exceptional customer service while supporting mission-critical operations.\nLocation: Bethesda, MD\nClearance: Ability to obtain or hold an HHS Public Trust Tier II\nSalary: $95,000.00 - $110,000.00\nWhat’s in it for you:\nJoin a premier technology firm specializing in innovative solutions. \nBe part of a collaborative, inclusive, and innovative work culture. \nEnjoy tremendous growth potential in a high-performing team environment. \nA robust benefits package: Health, dental, and vision insurance \nLife insurance \nShort-and-long term disability \nPaid time off (PTO) \n401k retirement plan with employer match \nAnnual Professional Development Reimbursement Program \nAnd more! \n\nWhat you will do:\nConfigure, image, maintain, upgrade, and troubleshoot Windows endpoints, approved applications, peripherals, and related enterprise services. \nSupport software distribution, patching, configuration baselines, and endpoint security compliance using SCCM, JAMF Pro, BigFix, or assigned management tools. \nAssist with Active Directory administration, Group Policy support, Windows Server environments, VMware platforms, PowerShell scripting activities, permissions management, and endpoint administration tasks within assigned access levels. \nDiagnose and resolve hardware, software, printing, connectivity, access, and configuration issues. \nDocument incidents, service requests, troubleshooting activities, and resolutions within the ticketing system. \nEscalate complex technical issues appropriately while maintaining ownership of assigned work. \nMaintain detailed configuration records, standard operating procedures (SOPs), knowledge base articles, and technical documentation. \nCommunicate effectively with end users throughout the service and support lifecycle. \nSupport organizational security, change management, and compliance requirements.\nWhat you will bring:\nHands-on experience configuring, supporting, and troubleshooting Windows endpoints, applications, operating system images, and peripherals. \nWorking knowledge of endpoint and configuration management practices, including software deployment, patching, upgrades, asset records, and security compliance. \nFamiliarity with Active Directory, Group Policy, PowerShell, SCCM, JAMF Pro, VMware, and Windows Server sufficient to perform assigned work and escalate issues when necessary. \nAbility to follow established SOPs, security procedures, change controls, ticketing processes, and customer service expectations. \nBachelor's degree in Computer Science, Information Technology, or a related field; or seven (7) years of applicable experience in lieu of a degree. \nAbility to obtain or maintain an HHS Public Trust Tier II clearance or eligibility for sponsorship.\nHow you will wow us:\nExperience with ServiceNow or similar IT service management and ticketing platforms. \nExperience with remote support tools, Windows imaging technologies, and vulnerability remediation activities. \nMicrosoft, CompTIA, ITIL, HDI, or endpoint management certifications. \nStrong customer service, troubleshooting, communication, documentation, and knowledge-sharing skills. \nDemonstrated ability to work effectively in a collaborative IT support environment.\nJCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.\nJCS is both a Great Place to Work and a Top Places to Work certified company.\nOur employees embody our core values, and we are looking for others who do too!\nCustomer Experience: Strive for excellence and delight our clients \nInnovation: Embrace creative thinking to enable continual growth and powerful solutions \nAccountability: Take ownership of and pride in our actions and service delivery \nInspire: Be inspired to be your best self and have fun in the process \nIntegrity: Do the right thing, the right way, every time! \nStewardship: The careful and responsible management of something entrusted to our care. \nAt JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $95,000.00 - $110,000.00Commitment to Non-Discrimination\nAll qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.\nNOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come from @JCSSolutions.com. We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app.","description_format":"text","description_chars":5724,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["401k plan","Life insurance","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T22:43:09Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.593,"p_room":0.55,"age_days":13,"expected_fill_days":11,"reasons":["conf:2","velocity","win:tail","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/jcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc","json_url":"https://alion.io/job/jcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc.json","meta":{"generated_at":"2026-10-19T16:53:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12774,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854787},"rest":"https://alion.io/mcp/rest/get_company?id=3854787"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjcs-solutions-junior-endpoint-systems-administrator-jcs-solutions-llc"}]}