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Salary
≈ $18k – $43k per year (Estimated)
Location
In office (Beijing)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 21, 2026. JD.com scores A on the Alion truth index.

Overview
Company
Impact
Profile match
JD.com is a Chinese retailer and logistics operator founded in 1998 by Richard Liu, which moved online in 2004 and built its business on first-party inventory rather than a pure marketplace model. Unlike its peers it owns most of the goods it sells and runs its own nationwide warehouse and delivery network, which gives it tight control over authenticity and same-day or next-day fulfilment for hundreds of millions of customers. The group has expanded into logistics services for third parties, healthcare, industrial supply, cloud computing and consumer finance, and is listed in both New York and Hong Kong.

岗位职责 / Responsibilities

1. 搭建整机返修全流程处理机制,保障返修良率与交付时效,支撑年度维修任务高效完成;

2. 建立软硬件故障定位与板级维修能力体系,完成常见故障排查及主板级维修与BGA芯片更换,补齐深度维修技术短板;

3. 构建维修数据复盘与质量改进机制,通过日志记录、故障TOP分析与返修率统计,输出复盘报告与不良案例库,为产品品质优化提供数据支撑;

4. 完善维修器件与耗材管控流程,规范维修环境管理,确保维修数据准确可追溯,支撑售后业务长期稳定运行。

任职要求 / Requirements

1. 具备1年以上智能终端售后维修经验,拥有PCBA板级维修能力,能独立完成主板故障排查、BGA芯片更换及虚焊、短路等复杂问题处理;

2. 精通安卓智能硬件架构,熟悉屏幕、触控、电池、射频、充电管理等模块故障机理,能快速定位不开机、黑屏、触控失灵、扫码故障等软硬件问题;

3. 熟练使用万用表、热风枪、BGA返修台等工具,具备维修日志记录、故障TOP分析与返修率统计能力,能输出复盘报告与不良案例库;

4. 熟悉工业PDA、手持终端、三防设备结构,了解iData、优博讯、东集、斑马等机型维修经验者优先;

5. 做事细心负责,坚持规范操作与数据可追溯,以建设自主可控售后体系为目标,追求维修服务与业务闭环价值;

6. 符合京东价值观:客户为先、创新、拼搏、担当、感恩、诚信。

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