{"id":2439795,"url":"https://alion.io/job/jeffco-training-supervisor","title":"Training Supervisor","company":{"id":1788056,"name":"Jeffco","domain":"jeffco.us","url":"https://alion.io/company/jeffco-us","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Golden, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":94716,"max":98216,"currency":"USD","period":"year","gross":null,"usd_annual":98216},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OneDrive","optional":false},{"name":"Post-training","optional":false},{"name":"SharePoint","optional":false},{"name":"Transfer Learning","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-14T14:41:12Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":".Job Posting Closes at 11:59PM on:\n10/18/26Division:\nCommunity Assistance DivisionManagement Level:\nSupervisor - 1st LineScheduled Weekly Hours:\n40Benefit Eligibility:\nThis position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.Description:\nJOB DESCRIPTION SUMMARY:\nThe Training Supervisor leads the Community Assistance Division (CAD) training and employee development program, ensuring staff receive consistent, effective, and practical learning experiences that prepare them to perform their work accurately, timely, and confidently. This position provides leadership and direct supervision to Trainers and temporarily supervision to Eligibility Specialists as they progress through new worker training, live case processing, and post-training support to ensure a seamless learning experience and successful transition to their permanent teams. The team size will vary based on newly filled vacancies but will not exceed the ratios of other CAD teams.\nThe Training Supervisor is responsible for the quality, consistency, and effectiveness of training across CAD. This position establishes training expectations, oversees classroom management, observes and evaluates instruction, monitors trainee progress, and coordinates individual support based on employee performance, identified skill gaps, operational needs, and readiness for increased work. The Training Supervisor also establishes clear expectations for productivity, accuracy, timeliness, professionalism, attendance, and compliance with policies and procedures. \nIn addition to new worker training, the Training Supervisor leads the development and coordination of ongoing learning opportunities for seasoned staff. This includes identifying training needs through quality assurance, performance data, policy and system changes, operational trends, and feedback from employees, supervisors, and leadership. Training is designed and delivered using effective adult learning principles that promote engagement, practical application, knowledge retention, and transfer of learning to daily eligibility work. \nOn a deeper level, the Training Supervisor is a collaborative and strategic leader who understands how training, quality, operations, and employee development work together across CAD. They also foster a positive, supportive, and inclusive environment where employees are encouraged to ask questions, receive meaningful feedback, develop their skills, motivated to learn, and take ownership of their professional growth. Through strong leadership, collaboration, coaching, and accountability, this position will help build a team that can serve the Jefferson County community successfully. \nSCHEDULE:\nThe position operates primarily on a 5 day work week. This position is hybrid, with remote work and in-office work as determined by team and agency needs.\nCOMPENSATION:\nHiring Range: $94,716.74 - $98,216.74 USD Annually\nCompensation will be determined based on education, experience, and skills.\nBENEFITS:\nJefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options as available; and more. For more information, click here for our Total Rewards summary.\nESSENTIAL DUTIES:\nThe Training Supervisor will:\nModel professional, respectful, inclusive, and supportive behavior when working with individuals from diverse ethnic, social, professional, and educational backgrounds. \nProvide leadership and direct supervision to Trainers and temporary supervision to Eligibility Specialists while they progress through new worker training, live case processing, and post-training support. Ensuring clear expectations, consistent coaching, and a successful transition to their teams. \nEstablish clear performance expectations and hold staff accountable for productivity, accuracy, timeliness, professionalism, attendance, and compliance with policies and procedures through regular monitoring, coaching, feedback, and follow-up. \nCreate a positive, supportive, and inclusive work environment where employees are encouraged to learn, ask questions, receive meaningful feedback, develop their skills, and take ownership of their professional growth to achieve success. \nProvide timely coaching, feedback, training, and professional development based on individual performance, demonstrated skill levels, team needs, and operational priorities. \nIdentify and address errors, performance concerns, attendance concerns, and compliance issues through timely coaching, corrective action, quality improvement activities, and consistent follow-up. \nOversee classroom management and learning to ensure training is organized, professional, engaging, inclusive, and effective. \nAudit, observe, and evaluate classroom instruction to ensure training content, expectations, and learning objectives are delivered accurately, consistently, and effectively across Trainers and training programs. Providing coaching and feedback to strengthen instructional quality as needed. \nDevelop and maintain a clear, consistent process for evaluating trainee performance and readiness, and communicate progress, strengths, concerns, and support needs to both trainees and their permanent supervisors. \nAccess trainee readiness and make recommendations regarding progression through training, live case processing, post-training support, and transition to their permanent team based on their performance, knowledge, accuracy, productivity, and ability to work independently. \nDetermine, coordinate, and evaluate over-the-shoulder coaching and team support based on employee performance, operational needs, identified skill gaps, and readiness for increasingly independent work. \nIdentify, coordinate, and develop ongoing training for seasoned staff to maintain and improve accuracy, reinforce skills, address quality and performance trends, and communicate changes related to policy, procedure, program, and systems. \nApply adult learning theory and effective instructional techniques when developing and delivering training, including practical application, scenario-based learning, active participation, feedback, reinforcement, and opportunities to transfer learning to daily work. \nContinuous evaluate training and development programs using trainee feedback, quality results, performance outcomes, operational needs, and other data to measure effectiveness and identify opportunities for improvement. \nUse operational data to identify trends in training volume, trainee support needs, workload, and staffing demand, and adjust Trainer assignments, schedules, and resources based on workload and operational priorities. Provide technical and operational support related to case troubleshooting, Colorado Benefits Management System (CBMS) reports, system merges, and other initiatives for Human Services. \nDevelop, maintain, and update clear, accurate, and user-friendly training guides, desk aids, job aids, reference materials, and other learning resources to support consistent application of policies, procedures, program requirements, and system processes. \nPartner with supervisors, managers, Quality Assurance, program experts, and other operational stakeholders to identify training needs, address performance and quality trends, and ensure learning content remains aligned with current policy, system requirements, quality expectations, and CAD operations. \nDeliver training, presentations, classroom exercises, and employee development opportunities in both in-person and virtual environments using effective facilitation, communication, and engagement techniques. \nParticipate in recruitment, interviewing, selection, onboarding, scheduling, performance evaluation, and other supervisory responsibilities for Trainers and staff in the area of responsibility. \nRepresent the agency and program area on internal and external committees, meetings, workgroups, and other initiatives as assigned. \nThe best candidate will embody and demonstrate the following competencies:\nLeadership and accountability \nPerformance management and coaching \nTraining strategy and employee development \nAdult learning and facilitation \nCollaboration and teamwork \nInclusive leadership \nCritical thinking and strategic decision making \nProgram, policy, and CBMS system knowledge \nData-informed decision making \n Customer service and community focus \nCommunication and relationship building \nQUALIFICATIONS:\nResearch shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.\nMinimal Qualifications:\nExperience: A minimum of five (5) years of work-related experience in Eligibility Programs or Human Services Experience. \nEducation: Bachelor’s degree; \nOr an equivalent combination of education & experience. \nPreferred Knowledge, Skills and Abilities:\nExperience with Community Assistance programs and public assistance eligibility processes. \nMinimum one year of Colorado Benefits Management System (CBMS) experience. \nTwo or more years of supervisory, lead, coaching, or staff development experience. \nExperience developing, facilitating, and evaluating training programs for adult learners. \nKnowledge of adult learning theory and the ability to translate policy, system, and procedural information into practical, engaging learning experiences. \nDynamic presentation skills and the ability to engage and hold the attention of diverse audiences in both virtual and in-person environments. \nExperience observing or auditing instruction and providing constructive feedback to Trainers or facilitators. \nExperience holding coaching, mentoring, performance, and accountability conversations. \nAbility to create an inclusive learning environment that supports psychological safety while maintaining clear performance expectations. \nExperience using quality, productivity, performance, or training data to identify trends and recommend improvements. \nProject or program management experience and the ability to manage multiple priorities, deadlines, classes, and support needs. \nExperience troubleshooting complex systems and processes, including help desk workflows, case issues, reports, or system-related concerns. \nExceptional facilitation, interpersonal, verbal, and written communication skills. \nProficiency with Microsoft 365, including Teams, SharePoint, OneDrive, PowerPoint, Forms, Word, and Excel. \nComfortable working in a hybrid environment and adjusting in-person presence based on training and operational needs. \nPREFERENTIAL CONSIDERATION FOR INTERVIEWS MAY BE GIVEN TO CANDIDATES WITH DIRECT CBMS AND PUBLIC ASSISTANCE ELIGIBILITY EXPERIENCE.\nADDITIONAL REQUIREMENTS:\nDriver’s License: Positions that require driving on County business in either a county or personal vehicle require a valid Colorado’s driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.\nPre-Employment Screening: Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions.\nAccommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact . This contact is for accommodation requests only and cannot provide application status updates.\nAPPLIC...","description_format":"text","description_chars":13162,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development","Vision insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T11:44:58Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.837,"p_room":1,"age_days":13,"expected_fill_days":39,"reasons":["conf:14","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":98216,"is_top_pay":false},"html_url":"https://alion.io/job/jeffco-training-supervisor","json_url":"https://alion.io/job/jeffco-training-supervisor.json","meta":{"generated_at":"2026-10-15T02:35:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3808,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788056},"rest":"https://alion.io/mcp/rest/get_company?id=1788056"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjeffco-training-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjeffco-training-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjeffco-training-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jeffco-training-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjeffco-training-supervisor"}]}