{"id":3776458,"url":"https://alion.io/job/jefferies-avp-microsoft-copilot-and-agentic-ai-engineer-it-infrastructure","title":"AVP - Microsoft Copilot and Agentic AI Engineer - IT Infrastructure","company":{"id":41897,"name":"Jefferies","domain":"jefferies.com","url":"https://alion.io/company/jefferies","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oleeo","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Anthropic","optional":false},{"name":"Azure","optional":false},{"name":"Claude","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Design Controls","optional":false},{"name":"Function Calling","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Incident Management","optional":false},{"name":"Least Privilege","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"OpenAI","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Power Automate","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-04T17:24:05Z","employer_posted_date":null,"last_verified_at":"2026-11-04T17:24:05Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\n\nMicrosoft Copilot and Agentic AI Engineer\n\nJefferies | Information Technology — Workplace AI | Pune, India | Full-Time | Individual Contributor\n\nRole Overview\n\nMicrosoft Copilot and Agentic AI Engineer — a mid-level individual contributor role in Pune, India, within the Workplace AI function in Information Technology. This role supports the firm's Microsoft 365 Copilot, AI productivity, automation and enterprise AI initiatives, working with a global team and overlapping US Eastern hours for coordination, vendor calls and change windows.\n\nThis is a hands-on engineering role. You will design, implement, administer and optimize Microsoft 365 Copilot, Copilot Studio agents, agentic AI solutions, Azure AI services, Claude Cowork and Claude Code, taking capabilities from proof of concept through to a governed production service. Every capability must respect the controls a regulated financial institution is held to, from Information Barriers and Purview data loss prevention to records management and least-privilege identity. We are looking for an engineer with consulting instincts who owns problems end to end and communicates precisely with business, Compliance and Legal stakeholders.\n\nKey Responsibilities Copilot platform engineering and administration\n\nDesign, deploy, administer and optimize Microsoft 365 Copilot and Copilot Chat across the tenant, including licensing strategy, enablement waves, feature rollout, pilot cohorts and configuration baselines.\nOwn the operational health of the Copilot estate: service health monitoring, message center and roadmap assessment, capacity and consumption tracking, and impact analysis for announced Microsoft changes.\nTroubleshoot complex platform, grounding and integration issues across Copilot, Microsoft Graph, Exchange Online, SharePoint Online, OneDrive and Teams, distinguishing client-side behavior from tenant configuration and genuine product limitations.\nManage escalations with Microsoft engineering and support to closure and feed recurring product gaps back into the firm's roadmap discussions.\n\nAgentic AI, Copilot Studio and Azure AI\n\nBuild, deploy, manage and support Copilot Studio agents, declarative and custom engine agents, and bespoke AI assistants serving specific business functions.\nDesign and implement agentic AI solutions that transform business processes, including multi-step orchestration, tool and connector integration, grounding strategy and human-in-the-loop controls.\nConfigure and support Azure AI Foundry, Azure OpenAI Service and the wider Azure AI service portfolio, including model selection, deployment, prompt design, evaluation and retrieval-augmented generation patterns over enterprise content.\nAdminister the Microsoft 365 agent estate (Agent 365) — registration, identity, entitlement, lifecycle and inventory — so that agents are managed with the same rigor as any other enterprise application.\n\nAutomation and integration\n\nDevelop and maintain automation solutions using Power Platform, Power Automate and related Microsoft technologies, replacing manual and repetitive operational processes.\nIntegrate enterprise applications and data sources through APIs, Microsoft Graph, custom connectors and automation frameworks, with appropriate authentication, error handling and monitoring.\nBuild reporting and telemetry pipelines covering adoption, usage, consumption and platform health, and present the findings in a form business and technology leadership can act on.\n\nGovernance, security and compliance\n\nEstablish and maintain enterprise AI governance: operational standards, security controls, approval workflows, acceptable-use guardrails and a compliance framework covering Copilot, agents and agentic AI solutions.\nDesign, administer and troubleshoot Microsoft Information Barriers to support regulatory, compliance and ethical wall requirements, and validate that Copilot and agent behavior honors those boundaries in practice.\nEnsure AI capabilities operate within Microsoft Purview controls — data loss prevention, sensitivity labels, information protection, records management, retention and audit — and evidence that compliance to reviewers.\nDesign and maintain identity and access patterns in Microsoft Entra ID, including application registrations, API permissions and admin consent, certificate-based authentication, service principals and least-privilege role assignment.\n\nAdoption, stakeholder engagement and continuous improvement\n\nPartner with business stakeholders across the firm to identify, qualify, priorities and deliver AI-enabled use cases, and to retire those that do not deliver measurable value.\nWork closely with Compliance, Legal, Information Security, Risk, Infrastructure and Data teams to secure approvals and to design controls into solutions from the outset rather than retrofitting them.\nSupport enterprise AI adoption through training, user enablement, office hours, documentation, runbooks and structured change management.\nDrive continuous improvement and innovation across the AI and automation platforms, evaluating new Microsoft capabilities and recommending where the firm should adopt, pilot or wait.\n\nRequired Areas of Expertise Copilot, agents and agentic AI\n\nMicrosoft 365 Copilot administration and engineering; Copilot Chat; Copilot agents; Copilot Studio; Microsoft 365 Agents and Agent 365 administration.\nAgentic AI architecture and implementation, including orchestration patterns, tool use, evaluation and safe failure behavior.\nPrompt engineering and retrieval-augmented generation concepts applied to enterprise content and structured data.\nMicrosoft 365 platform administration across Exchange Online, SharePoint Online, OneDrive and Teams, and an understanding of how each grounds Copilot.\n\nClaude Cowork, Claude Code and multi-vendor AI tooling\n\nClaude Cowork administration and engineering: workspace and user enablement, entitlement and licensing, connector and data-source configuration, skills and agent management, and day-to-day operational support.\nClaude Code administration in a controlled enterprise setting: rollout to developer environments, authentication and access control, repository and permission scoping, tool and command restrictions, and usage monitoring.\nGovernance of Claude Cowork and Claude Code: acceptable-use policy, data handling and retention, audit logging and interaction reporting, model and feature approval, and evidencing compliance to Legal, Compliance and Information Security.\nAbility to operate a multi-vendor AI estate, applying consistent security and compliance controls across Microsoft and Anthropic tooling and advising the business on which platform suits a given use case.\n\nAzure AI, automation and integration\n\nAzure AI Foundry, Azure OpenAI Service and Azure AI Services.\nPower Platform and Power Automate; process automation and workflow orchestration at enterprise scale.\nAPI integrations and automation frameworks, including Microsoft Graph and custom connector development.\nEnterprise platform monitoring, operational support and incident management.\n\nGovernance, compliance and identity\n\nMicrosoft Information Barriers: deployment, administration, governance, troubleshooting and compliance validation.\nMicrosoft Purview, data loss prevention, sensitivity labels, information protection and records management.\nEnterprise AI governance, AI security, risk management and regulatory compliance.\nMicrosoft Entra ID and enterprise identity and access management.\n\nRequired Qualifications\n\nBachelor's degree in computer science, engineering, information technology or a related discipline.\nSix to seven years of relevant experience across Microsoft technologies and enterprise platforms.\nDemonstrated experience with Microsoft 365 administration and engineering in a large, complex tenant.\nHands-on experience implementing Microsoft Copilot and AI-powered productivity solutions in production, not solely in a lab or pilot setting.\nPractical experience with Copilot Studio, Azure AI services and the Power Platform.\nStrong understanding of enterprise security, governance, compliance and risk management, and the judgement to apply it to novel AI scenarios.\nExperience integrating enterprise applications and services through APIs and automation frameworks.\nHands-on experience administering and governing Claude Cowork and Claude Code in an enterprise environment, including enablement, access control and usage oversight.\n\nPreferred Qualifications\n\nExperience within financial services, investment banking, capital markets, asset management or another highly regulated industry.\nExperience establishing or operating an enterprise AI governance program.\nExperience managing large-scale Microsoft 365 and Copilot deployments across multiple regions.\nWorking knowledge of SEC, FINRA and MiFID obligations, information barriers, records management and electronic communications compliance requirements.\nMicrosoft certifications in Azure AI, Microsoft 365, security and compliance, Copilot, Power Platform or related technologies — for example AI-102, MS-102, SC-300, SC-401, PL-200 or PL-400.\n\nSoft Skills\n\nExcellent verbal and written communication, with the discipline to produce updates that are complete and self-contained.\nStrong stakeholder management and relationship-building capability across business and technology functions.\nAbility to pitch an explanation correctly for the audience, whether that is an engineer, a compliance officer or a business head.\nAnalytical thinking and structured problem-solving, with a bias toward root cause over workaround.\nSelf-motivated and able to work independently, carrying issues to closure without prompting.\nCollaborative mindset, with experience supporting globally distributed teams across time zones.\n\nAbout Us\n\nJefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services. With more than 40 offices around the world, we offer insights and expertise to investors, companies, and governments.\n\nAt Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.\n\nJefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. 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