{"id":4254708,"url":"https://alion.io/job/jeld-wen-it-manager","title":"IT Manager","company":{"id":2056127,"name":"Jeld Wen","domain":"jeld-wen.com","url":"https://alion.io/company/jeld-wen-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Woodbridge, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":115000,"currency":"CAD","period":"year","gross":null,"usd_annual":80670},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Active Directory","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Java","optional":false},{"name":"Okta","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-23T07:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-13T14:13:56Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"JELD-WEN is currently seeking a IT Manager to join our growing team.\nExternal Job Description\nWe're looking for an experienced software developer to build and maintain the applications, integration and automation that keep our Woodbridge plant running. You'll connect plant systems and manufacturing equipment to our AS400 ERP and cloud services, automate manual work, and turn plant data into reporting that leadership can act on. You'll work onsite, close to the production floor, so you can see the problems you're solving first-hand. You'll also be the plant's technology lead. A small Site-Support team handles day-to-day user support, and you'll oversee that work and step in on major incidents. Expect roughly 70% of your time on development and automation and 30% on site technology leadership.\nWhat you'll do:\nSoftware development and integration (about 70%):\nDesign, build and maintain plant applications, integrations and automation, mainly in Progress 4GL, C#/.NET and SQL.\nIntegrate plant systems and manufacturing equipment with our AS400 ERP and cloud services.\nBuild and maintain applications that let manufacturing machines and components communicate with each other and with central systems.\nWrite scripts and small tools that remove manual work, improve data quality and cut repetitive support tickets.\nAutomate device provisioning, patching, reporting and routine maintenance tasks.\nUse Git for version control and set up CI/CD pipelines so changes are tested, traceable and easy to roll back.\nPlan and lead testing, deployment and rollback for every application change, scheduled around production.\nBuild queries, dashboards and reports that give plant leadership clear data on KPIs and downtime.\nDocument what you build in SOPs and runbooks, and share reusable components and standards with Plant Technology teams at other sites.\nSite technology leadership (about 30%):\nOversee the plant's Site-Support team, who handle day-to-day user support, ServiceNow tickets and SLAs.\nAct as the main technology contact between plant management and central IT, and lead the response to major incidents.\nMake sure critical systems have tested backups, documented recovery steps, UPS protection, and tracked end-of-life hardware and software.\nKeep user access in Active Directory and Okta secure through periodic access reviews.\nCoordinate plant technology projects such as network and Wi-Fi upgrades, scanner replacements and site rollouts.\nTake part in Production Gemba Walks and SQDCI meetings, and turn what you see into automation opportunities.\nMentor plant staff and the Site-Support team on new tools and better ways of working.\nWhat you bring:\n5+ years of professional software development, building and supporting applications used in production.\nStrong, hands-on skills in Progress 4GL, C#/.NET and SQL.\nExperience integrating systems, such as connecting an ERP to other applications, databases or cloud services.\nWorking knowledge of Git and CI/CD, including testing, deploying and rolling back changes.\nA portfolio, Git repository, or written examples of at least two systems or tools you built and what they achieved.\nA degree in Computer Science, Software Engineering or a related field, or equivalent professional experience.\nStrong assets:\nExperience with AS400 (IBM i) and/or Progress 4GL.\nExperience in manufacturing, plant or industrial environment, including connecting to shop-floor equipment.\nPython, Java or VB.\nPower BI or similar reporting tools.\nFamiliarity with ServiceNow, Active Directory, Okta, networking, CCTV and access control systems.\nHow you work:\nYou explain technical work in plain language to plant leaders and operators.\nYou prioritize well and work independently.\nYou enjoy coaching others and sharing what you build.\nHow we'll measure success:\nAutomation impact: a 20 to 40% reduction in repetitive tickets and manual tasks within your first 12 months.\nDelivery: applications and integrations shipped on time, tested, documented and handed over with SOPs.\nReliability: stable releases with clear rollback plans and minimal production disruption.\nSite support: the Site-Support team meets ServiceNow SLA targets for incidents and requests.\nGood to know:\nThis role is onsite at our Woodbridge plant, with occasional travel to other plants.\nYou'll need a valid driver's license.\nYou'll be available for major incidents or critical deployments outside normal hours when needed.\nYou'll follow JELD-WEN EH&S policies and plant safety rules.\nSalary Range: $100,000-$115,000 per year, depending on experience and qualification.\nAbout JELD-WEN Holding, Inc.\nJELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.\nJELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.\nWhat We Offer\nInvesting in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.\nJELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.\nJELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.","description_format":"text","description_chars":6121,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T14:11:24Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.832,"p_room":0.75,"age_days":21,"expected_fill_days":27,"reasons":["conf:1","win:late"],"computed_at":"2026-11-13T15:24:57Z"},"pay":{"stated_usd_annual":80670,"is_top_pay":false},"html_url":"https://alion.io/job/jeld-wen-it-manager","json_url":"https://alion.io/job/jeld-wen-it-manager.json","meta":{"generated_at":"2026-11-13T15:24:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31001,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2056127},"rest":"https://alion.io/mcp/rest/get_company?id=2056127"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjeld-wen-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjeld-wen-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjeld-wen-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jeld-wen-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjeld-wen-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4254708}},{"tool":"search_jobs","arguments":{"company":"jeld-wen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4254708},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}