{"id":1538140,"url":"https://alion.io/job/jellyfish-senior-learning-programme-manager","title":"Senior Learning Programme Manager","company":{"id":172290,"name":"Jellyfish","domain":"jellyfish.com","url":"https://alion.io/company/jellyfish-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mumbai, India","Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Copilot","optional":false}],"status":"live","first_seen_at":"2026-09-30T13:56:42Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T05:58:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.\nJellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.\nJob Description\nReporting to VP,Learning ,as a Senior Learning Programme Manager, you will be responsible for leading, operating, and continuously improving a training and readiness programme supporting over 1,000 resources globally for our Technology client. The programme is evolving and scaling at speed, requiring strong operational leadership, strategic thinking, and the ability to influence across a highly matrixed organization. The Learning Programme Manager partners closely with a Learning Director based in South Africa but owns day-to-day programme operations independently.\nPlease note this is a 9-month fixed-term contract.- Looking for Immediate Joiners\nYour primary responsibilities will include:\nOwning end-to-end operational delivery of the training and readiness programme across multiple, interdependent workstreams, setting priorities and ensuring delivery against them\n\nLeading onboarding and readiness experiences for programme participants, keeping them consistent, high quality, and scalable as the programme grows and changes\n\nLeading and facilitating cross-functional meetings, including global forums and steering-style discussions, and making sure they end in clear decisions and follow-through\n\nPresenting regular programme updates, insights, and risks to senior stakeholders and the Learning Director, translating day-to-day detail into a clear narrative\n\nRunning training refresh cycles, managing the knock-on effects when processes, tools, or requirements change\n\nOwning quarterly content governance cycles, keeping materials accurate, compliant, and aligned to evolving business needs\n\nManaging intake, prioritisation, tracking, and delivery of training and readiness requests, and balancing competing priorities at scale\n\nMaintaining and improving operational trackers, governance logs, and programme documentation as the programme evolves\n\nMonitoring programme health metrics and turning them into insight, spotting trends in training completion, readiness, and risk areas\n\nSpotting programme risks early, assessing them, and escalating with clear context and a recommendation rather than just a flag\n\nActing as the point of escalation for operational issues, driving them to resolution across teams and vendors\n\nManaging day-to-day relationships with vendor partners and holding them to quality and delivery standards\n\nPartnering with the Learning Director on continuous improvement work, including AI, automation, and process optimisation pilots.\n\nQualifications:\n5+ years of experience within training operations, enablement, program operations, or operational excellence, ideally in a global or enterprise environment\n\nProven ability to own a program end to end, including making and defending prioritization calls\n\nComfort operating in a fast-changing, still-developing program rather than a fully settled one\n\nStrong stakeholder management skills, with the ability to influence, align, and drive decisions without formal authority\n\nDemonstrated experience identifying, managing, and mitigating operational and program-level risks\n\nDemonstrated experience in operationalising processes using AI at a Claude, Copilot or GPT interface rather than bought specialist tools\n\nExceptional organizational skills and the ability to manage complex, parallel workstreams with minimal oversight\n\nStrong analytical mindset, comfortable turning data into clear insights and narratives\n\nClear, concise, and professional written and verbal communication skills in English, including with senior stakeholders\n\nComfort operating in a global, matrixed environment across time zones and cultures\n\nA proactive, ownership-driven mindset, comfortable operating independently and navigating ambiguity\n\nNice-to-haves\nExperience with learning systems, training platforms, readiness models, or governance frameworks\n\nExperience with AI-enabled operations, automation, or process optimization pilots\n\nBackground in large client environments\n\nExperience with vendor management\n\nFamiliarity with vendor skilling, readiness, or enablement programmes at scale.\n\nNote: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.\nAdditional Information\nJoin Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.\nCustom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.\nJellyfish contributes to your retiral benefits via Provident Fund (PF) contribution\nJellyfish provides best-in-class group medical insurance & life insurance cover to employees\nUnfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to .","description_format":"text","description_chars":5837,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Health insurance","Life insurance"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Sales & Marketing","LLM & Generative AI"],"lifecycle":[{"event":"open","at":"2026-09-30T19:43:20Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:10","velocity","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/jellyfish-senior-learning-programme-manager","json_url":"https://alion.io/job/jellyfish-senior-learning-programme-manager.json","meta":{"generated_at":"2026-10-01T10:20:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1431,"day_limit":5000,"remaining_today":3569,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}