{"id":2474082,"url":"https://alion.io/job/jencap-administrative-operations-specialist","title":"Administrative & Operations Specialist","company":{"id":678744,"name":"Jencap","domain":"jencap.com","url":"https://alion.io/company/jencap","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":11,"ghost_share":0.273,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-13T19:25:44Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-23T15:29:26Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":9},"description":"Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertisein wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and worktogether to find solutions. We have a passion culture - with teamwork, collaborationand a focus on growing individuals and giving them the tools & development opportunities to have a successful career. \nMiniCo has nearly 50years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is amember of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. \nThe Administrative and Operations Specialist will work from our Phoenix, Arizona office.\nResponsibilities: \nServe as MiniCo’s primary day-to-day Phoenix office operations and admin resource, to handle front-office/reception duties, mail and shipping, facilities/vendor coordination, trade-show logistics, and general administrative support.\nCoordinate reception/phone coverage, messages, deliveries, and general correspondence; escalate insurance-specific questions appropriately.\nOwn incoming/outgoing mail, post-office retrieval, UPS/FedEx/shipping, physical document routing, scanning, storage, and related record-handling procedures.\nLiaise with building management and external vendors for facilities, maintenance, access, service requests, and office needs.\nManage office/kitchen supplies, deliveries, storage areas, shared office records, and general organization.\nCoordinate employee meetings, office events, celebrations, and other shared administrative needs.\nCoordinate trade-show registrations, schedules, materials, packing/shipping, booth supplies, pre-show logistics, and post-show administration as assigned.\nPartner with internal team on packing marketing materials and logistics.\nMaintain event deadlines, vendor contacts, shipping details, and logistics records.\nProvide general administrative/data-entry overflow and project support to Underwriting Operations and other Phoenix teams as capacity permits.\nAssist with document preparation, reporting, meeting materials, and other non-technical support activities.\nRequirements: \n2-4 years of office administration, operations, facilities, customer service, or comparable experience preferred.\nBackground in Insurance is a plus.\nStrong organization, multitasking, service orientation, vendor-management, and follow-through skills.\nExcellent written/verbal communication and ability to handle confidential information appropriately.\nProficiency with Microsoft Office and comfort learning mail/shipping and internal operational systems.\nThe base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. \nWant the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place. \nJencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. \nJencapisan Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national originor citizenship status, sexual orientation, gender identity or expression,pregnancy, marital or familial status,disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law.We are committed to fostering a work community where every colleague feels welcomed, valued, respectedand heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.","description_format":"text","description_chars":4908,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-10-13T20:48:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":9,"expected_fill_days":67,"reasons":["conf:0","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/jencap-administrative-operations-specialist","json_url":"https://alion.io/job/jencap-administrative-operations-specialist.json","meta":{"generated_at":"2026-10-23T15:53:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23902,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678744},"rest":"https://alion.io/mcp/rest/get_company?id=678744"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjencap-administrative-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjencap-administrative-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjencap-administrative-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jencap-administrative-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjencap-administrative-operations-specialist"}]}