{"id":3324951,"url":"https://alion.io/job/jeppesen-foreflight-jr-implementation-specialist-flitedeck","title":"Jr. Implementation Specialist - FliteDeck","company":{"id":2190871,"name":"Jeppesen ForeFlight","domain":"jeppesenforeflight.com","url":"https://alion.io/company/jeppesenforeflight","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Englewood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Service Desk","optional":false},{"name":"TestFlight","optional":false}],"status":"live","first_seen_at":"2026-10-15T13:28:30Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-29T02:24:04Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Jeppesen ForeFlight is redefining the future of aviation technology, equipping pilots, operators, and decision-makers with the software tools to forge bold new digital paths that push past the expected. We stand with those who dream bigger, fly farther, and seek to explore the next frontier in the cockpit and operations center.\nWe're seeking a Junior Implementation Specialist to join our Implementation team, helping airline and business aviation customers get up and running on our flight planning, dispatch, and electronic flight bag software. This is an entry-level role, ideal for a recent college or aviation school graduate looking to build a career at the intersection of aviation and technology.\nAs a Junior Implementation Specialist, you'll work alongside experienced Implementation Specialists to onboard customers onto our software. You'll start by supporting configuration, testing, and training tasks on live implementation projects, and grow into owning smaller implementations and discrete workstreams of your own as you build product and domain knowledge.\nThis role is hybrid, out of our Denver, CO office.\nKey Responsibilities\nAs part of the Implementation team, you will:\nSupport customer implementations of our flight planning, dispatch, and electronic flight bag software, working toward owning smaller implementations independently as you progress.\nAssist with configuring customer-specific environments, including integrations with third-party flight planning and operations systems, API/SFTP setup, and IP whitelisting, under the guidance of senior specialists.\nLearn to diagnose Electronic Flight Folder (EFF)/Topic-based document package issues, such as missing, duplicated, or out-of-sequence documents and incomplete package settings, with guidance from senior specialists.\nBuild hands-on skill editing XML configuration files and understanding how upstream flight-planning vendors author data into our products, including translator and field-mapping logic.\nHelp triage reported issues as software defects, configuration changes, or third-party data issues, building this judgment alongside senior team members.\nHelp manage and track implementation projects in a CRM/project-tracking system, keeping status current and supporting on-time delivery; help file and track engineering defects in a ticketing system (e.g., Jira) and support vendor service desk coordination as needed.\nSupport and eventually lead customer-facing familiarization training on product features and workflows.\nAssist with test-and-evaluation to production transitions, including validation testing with customers.\nAssist with reviewing device/app log files and screenshots to help gather diagnostic evidence before escalating issues.\nSupport beta/TestFlight coordination and help communicate release-cycle timing to customers.\nUse AI-powered tools to speed up configuration, documentation, and troubleshooting work, and help the broader team adopt them.\nPartner with product and support teams to help resolve configuration issues and escalations during implementation.\nCommunicate clearly with customers and internal stakeholders, building the foundation for long-term customer relationships.\nTravel to customer sites on occasion, as needed.\nBasic Qualifications\nRecently completed (or equivalent practical experience through) a bachelor's degree, aviation school program, or comparable technical program; 0-2 years of professional experience expected.\nGenuine passion for aviation and information technology, with a strong desire to build a career across both.\nAptitude and willingness to learn hands-on XML configuration editing and how third-party flight-planning vendors author data into our products, including translator and field-mapping logic.\nAptitude for learning to diagnose multi-document package structures (e.g., Electronic Flight Folder/Topic-based document assembly) and sequencing, inclusion, and file-size issues.\nStrong AI skills, or demonstrated fast learner with AI-powered tools, and enthusiasm for applying them to real implementation work, such as comparing configuration changes, triaging log files, and drafting first-pass customer responses.\nStrong critical thinking and troubleshooting skills, including a developing ability to distinguish between a software defect, a configuration issue, and a third-party data problem.\nStrong technical aptitude, comfortable learning and configuring software without a traditional software engineering background.\nExcellent written and verbal communication skills, comfortable presenting to and training customers.\nAbility to manage multiple concurrent tasks and prioritize with support from senior team members.\nPreferred Qualifications\nAviation knowledge (e.g., private pilot ground school, aviation degree coursework, flight dispatch familiarity, or airline/GA operations exposure), or a genuine desire to build it, is preferred.\nCurrent or former pilot experience is a plus.\nFamiliarity with, or willingness to learn, major third-party flight-planning/dispatch systems such as LIDO, NAVBLUE, and PPS, and how they feed data into our products.\nAn understanding of, or a desire to learn, basic system integration concepts (API, SFTP) and IT/networking concepts (e.g., firewall whitelisting, environment setup) - prior hands-on experience is a plus but not required.\nWillingness to learn and work across multiple ticketing/tracking systems (e.g., Jira, vendor service desks) in addition to a CRM.\nExperience with, or willingness to quickly learn, Salesforce or a comparable CRM/project-tracking tool.\nFamiliarity with, or interest in learning, electronic flight bag (EFB) or flight planning/dispatch software.\nComfort working across time zones with international customers.\nAbout Jeppesen ForeFlight\nJeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.\nWhy Join Us\nAt Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services. We strive to provide our employees with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:\nMedical, dental, vision insurance with Employer paid health premiums \nOpen PTO Policy \n401(k) with up to 10% company matching and immediate vesting \n12 Weeks Paid Maternity Leave \n4 Weeks Paid Paternity Leave \nFlight Training Rewards \nPay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $65,000-$80,000\nJeppesen ForeFlight - EOE including Disability/Vets | Pay Transparency | E-Verify Participant | Equal Opportunity Employer","description_format":"text","description_chars":7185,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-10-27T09:35:20Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.88,"p_room":0.9,"age_days":12,"expected_fill_days":26,"reasons":["conf:1","velocity","win:mid","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/jeppesen-foreflight-jr-implementation-specialist-flitedeck","json_url":"https://alion.io/job/jeppesen-foreflight-jr-implementation-specialist-flitedeck.json","meta":{"generated_at":"2026-10-29T03:34:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5522,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2190871},"rest":"https://alion.io/mcp/rest/get_company?id=2190871"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjeppesen-foreflight-jr-implementation-specialist-flitedeck"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjeppesen-foreflight-jr-implementation-specialist-flitedeck"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjeppesen-foreflight-jr-implementation-specialist-flitedeck"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jeppesen-foreflight-jr-implementation-specialist-flitedeck\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjeppesen-foreflight-jr-implementation-specialist-flitedeck"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3324951}},{"tool":"search_jobs","arguments":{"company":"jeppesenforeflight.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3324951},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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