{"id":3324929,"url":"https://alion.io/job/jeppesen-foreflight-technical-solutions-engineer-customer-configuration","title":"Technical Solutions Engineer, Customer Configuration","company":{"id":2190871,"name":"Jeppesen ForeFlight","domain":"jeppesenforeflight.com","url":"https://alion.io/company/jeppesenforeflight","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gothenburg, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":155000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1900},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"GitLab","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Unix","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Docker","optional":true},{"name":"Kubernetes","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"VirtualBox","optional":true}],"status":"live","first_seen_at":"2026-10-26T16:00:50Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T07:46:18Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Description\nJeppesen Foreflight is one of the largest software development companies in Gothenburg.We develop and implement innovative resource management and optimization solutions for the world’s leading airlines. We are dedicated to continuous improvement and delivering more value to our clients.\nAt Jeppesen’s office in central Gothenburg you will work in a one-of-a-kind software development organization with solutions that make a real difference to people around the world. You will be working in an agile learning organization, surrounded by a team of talented, creative and dedicated colleagues. You will learn and broaden your perspective by working with 400 professionals from more than 50 different nations, but also be part of a global organization allowing for collaboration with customers and colleagues across the world. Most importantly, you will be expected to make a difference.\nJeppesen Foreflight is seeking a Technical Solutions Engineer, Customer Configuration for a position based in Gothenburg, Sweden.\nAbout the position\nJeppesen Foreflight is one of the largest software development companies in Gothenburg. We develop and implement innovative resource management and optimization solutions for the world’s leading airlines. We are dedicated to continuous improvement and delivering value to our customers.\nAbout the role\nProduction Configuration Services serves as the connection between product implementation and customer support. Once an airline goes live on our Planning & Operations products, our team remains closely engaged with their configuration layer - maintaining business logic, resolving issues, refining requirements, and building the interfaces that ensure the product aligns with how they operate.\nThis role extends well beyond software development. You will spend as much time in direct discussions with customer - addressing requirements and configuration challenges - as you will writing code.\nPosition Responsibilities:\nAct as a technical liaison for customers, engaging directly with stakeholders to understand their requirements and deliver fully configured, developed solutions\nLead requirement change-assessment meetings with customers, providing technical guidance and direction throughout the discussion\nCollaborate with customer to resolve issues within live production environments, minimizing impact to their operations\nDevelop solution designs, provide effort estimates, and present roll out plans to stakeholders prior to execution\nMentor and develop customer-side engineers, strengthening their technical capability within the configuration layer\nProvide technical oversight across integration initiatives, including code review and cross-functional troubleshooting with customer and internal teams\nDesign and maintain the interfaces and tools connecting internal systems to customer environments, ensuring a seamless technical experience\nIdentify opportunities to increase the value customers derive from existing solutions, supporting long-term account growth\nBasic Qualifications:\nMinimum of 5 years of software development experience, with demonstrated success engaging directly with customers or end users in a professional capacity\nMinimum of 5 years of experience working within Linux/Unix environments\nAdvanced proficiency in Python\nDemonstrated experience managing codebases and deployment pipelines (Git, GitLab, GitHub, or equivalent)\nExceptional communication skills.\nAdvanced proficiency in spoken and written English\nPreferred Qualifications:\nAirline or crew/operations planning experience\nAgile team background\nRelational database modelling, PostgreSQL\nTest-driven development (Gherkin, Behave)\nContainerization/virtualization (Docker, Kubernetes, Vagrant, VirtualBox)\nCloud IaaS/PaaS (AWS, Azure)\nCamel, XML, data integration work\nShell scripting, functional programming (RAVE)\nAdditional languages\nAI prompt engineering\nRelocation:\nThis position does not offer relocation. Candidates must live in the immediate area of Gothenburg or relocate at their own expense.\nPlease apply by sending your CV in English. (in PDF format)\nWhy this role, specifically\nYou get variety most dev roles don't: new feature builds, requirement analysis, live troubleshooting, mentoring customer developers, code review, and direct input into how a global airline runs its operations software. You'll work alongside 400 colleagues from 50+ nations in Gothenburg, with the autonomy to make real calls on real customer problems - not just execute a backlog.\nBenefits\nMedical insurance\nEmployer-paid life, AD&D, and long-term disability insurance\nHealth and wellness reimbursement allowance\nPension plan\n30 paid vacation days, plus additional days off at Christmas\nEmployee assistance program\n2 paid volunteer days per year\nEmployee referral program\nFlight rewards and flight stipend\nApply with your CV in English (PDF).","description_format":"text","description_chars":4877,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Sweden","iso":"SE","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-10-27T09:35:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":34,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/jeppesen-foreflight-technical-solutions-engineer-customer-configuration","json_url":"https://alion.io/job/jeppesen-foreflight-technical-solutions-engineer-customer-configuration.json","meta":{"generated_at":"2026-11-03T08:44:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12355,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2190871},"rest":"https://alion.io/mcp/rest/get_company?id=2190871"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjeppesen-foreflight-technical-solutions-engineer-customer-configuration"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjeppesen-foreflight-technical-solutions-engineer-customer-configuration"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjeppesen-foreflight-technical-solutions-engineer-customer-configuration"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jeppesen-foreflight-technical-solutions-engineer-customer-configuration\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjeppesen-foreflight-technical-solutions-engineer-customer-configuration"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3324929}},{"tool":"search_jobs","arguments":{"company":"jeppesenforeflight.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3324929},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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