{"id":4234988,"url":"https://alion.io/job/jetblue-manager-operations-analytics","title":"Manager Operations Analytics","company":{"id":1756971,"name":"JetBlue","domain":"jetblue.com","url":"https://alion.io/company/jetblue-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Long Island City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":114000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"ChatGPT","optional":true}],"status":"live","first_seen_at":"2026-11-13T08:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T11:53:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Summary:\nThe Manager, Operations Analytics reports to the Director, Operations Strategy and Engineering and is responsible for JetBlue’s overall Operations Analytics strategy, delivering credible insights, advanced analytics, predictive modeling, and decision-support capabilities that improve operational performance and inform long-term planning, day-of operations, and post-hoc analysis. They represent Operational teams in leading the development and evolution of JetBlue’s Operations Analytics capabilities, including emerging AI-enabled solutions. The Manager serves as a strategic thought partner to Operations leadership, translating complex operational data into actionable insights and recommendations. The role is expected to balance analytical rigor, operational practicality, and business value while establishing standards for analytical quality, modeling, visualization, automation, and data integrity. The Manager is an effective leader whose personal values match JetBlue’s values of Safety, Caring, Integrity, Passion, and Fun.\nEssential Responsibilities:\nConduct strategic, operational, and advanced analytics in support of corporate initiatives and operational performance improvement\nDevelop and execute an Operations Analytics roadmap aligned to business priorities, identifying and prioritizing opportunities for analytics, predictive modeling, automation, and AI to improve operational decision-making\nLead the development, evaluation, and application of predictive models, statistical methods, optimization techniques, simulation, machine learning, and other advanced analytical approaches to solve complex operational problems\nTranslate complex operational questions into analytical frameworks, hypotheses, models, and actionable recommendations for Operations leadership\nIdentify opportunities to transform recurring analysis, manual processes, and operational decision-making into scalable analytics products, automated insights, and self-service capabilities\nPartner with Information Technology, Data Engineering, Data Science, and operational stakeholders to develop and deploy scalable data and AI platforms that support Operations decision-making\nAssess the costs, benefits, risks, and expected return on investment of corporate initiatives\nInvestigate and determine root causes of operational events, performance issues, and failures using data-driven analytical techniques\nProduce operations briefings and executive-level insights for Senior Leadership and the Board of Directors on a weekly, monthly, and quarterly basis\nServe as a trusted analytical advisor to Operations leaders and functional departments, providing actionable insights and decision support rather than simply fulfilling data requests\nDevelop dashboards, data products, and other visualization tools that enable leaders and frontline teams to understand operational performance, drivers, trends, and opportunities\nCollaborate with stakeholders across Operations to establish clear metrics, goals, and analytical standards\nReview and assess regulatory data/reporting policy creation and revisions\nPrepare regulatory reports and data files per government requirements to ensure corporate consistency, data integrity, and compliance\nStay current on emerging analytics, machine learning, generative AI, and decision-support technologies and assess their applicability to airline Operations data and analytics\nTake a significant role in the development of crewmembers to support their engagement, growth and goal achievement.\nOther duties as assigned\nMinimum Experience and Qualifications:\nBachelor’s Degree in Operations Research, Statistics, Mathematics, Engineering, Transportation Planning, Computer Science, Data Science, or a related field; OR demonstrated capability to perform job responsibilities with the combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience\nFive (5) years of progressively responsible experience in operations planning, data analysis, predictive modeling, data science, decision support, or a related analytical field\nProficient with SQL, data structures, and modern analytical data environments\nProficiency in Python, R, or similar high-level programming language\nProficiency with data visualization and business intelligence tools (e.g. Tableau, Spotfire)\nDemonstrated experience developing or implementing predictive models, optimization techniques, simulation, machine learning, or other advanced analytical methods\nDemonstrated ability to translate analytical results into clear business recommendations and influence decision-making at multiple levels of an organization\nDemonstrated ability to build effective cross-functional partnerships\nStrong airline business acumen or demonstrated ability to quickly develop deep operational understanding\nStrong analytical, problem-solving, and critical-thinking skills\nAbility to lead multiple complex initiatives in a fast-paced, deadline-driven environment\nAble to communicate complex technical and analytical concepts in an assertive and tactful manner to both technical and non-technical audiences\nExcellent verbal and written communication skills\nExcellent multitasking, prioritization, and organizational skills\nAvailable for occasional overnight travel (10%)\nMust pass a pre-employment drug test\nMust be legally eligible to work in the country in which the position is located\nAuthorization to work in the US is required, this position is not eligible for visa sponsorship\nPreferred Experience and Qualifications:\nSix (6) years of data analytics, data science, operations research, decision support, or related experience in aviation, aerospace, transportation, or another complex operational industry\nThree (3) years’ experience in a supervisory or managerial capacity\nAdvanced degree in Operations Research, Statistics, Mathematics, Engineering, Computer Science, Data Science, Transportation, or a related field\nThorough understanding of the Federal Aviation Regulations pertaining to scheduled domestic and international air carrier operations\nKnowledge of airline operational processes, systems, and performance metrics\nKnowledge and/or experience with best practices throughout the airline industry\nExperience developing analytics teams, mentoring technical talent, and establishing analytical standards and best practices\nCrewmember Expectations:\nRegular attendance and punctuality\nPotential need to work flexible hours and be available to respond on short notice\nAble to maintain a professional appearance\nWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft\nMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun\nMust fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System\nPromote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards\nIdentify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))\nResponsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls\nUphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities\nThe use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position\nEquipment:\nComputer and other office equipment\nWork Environment:\nTraditional office environment\nPhysical Effort:\nGenerally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)\nCompensation:\nThe base pay range for this position is between $114,000.00 and $170,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.","description_format":"text","description_chars":8436,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Security Operations"],"lifecycle":[{"event":"open","at":"2026-11-13T11:45:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:3","win:early"],"computed_at":"2026-11-13T15:22:49Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":true},"html_url":"https://alion.io/job/jetblue-manager-operations-analytics","json_url":"https://alion.io/job/jetblue-manager-operations-analytics.json","meta":{"generated_at":"2026-11-13T15:22:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30947,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756971},"rest":"https://alion.io/mcp/rest/get_company?id=1756971"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjetblue-manager-operations-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjetblue-manager-operations-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjetblue-manager-operations-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jetblue-manager-operations-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjetblue-manager-operations-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4234988}},{"tool":"search_jobs","arguments":{"company":"jetblue.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4234988},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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