{"id":4235000,"url":"https://alion.io/job/jetblue-senior-analyst-system-operations-strategy-analytics","title":"Senior Analyst System Operations Strategy & Analytics","company":{"id":1756971,"name":"JetBlue","domain":"jetblue.com","url":"https://alion.io/company/jetblue-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Long Island City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":88000,"max":132000,"currency":"USD","period":"year","gross":null,"usd_annual":132000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"ChatGPT","optional":true}],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T11:53:35Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Summary:\nThe System Operations Strategy and Analytics Senior Analyst primarily provides expert operational support to the JetBlue System Operations Center (SOC), enhancing data-driven decision-making and continuous improvement initiatives. This role leverages data and technology to support JetBlue’s overall operational excellence and system efficiency to address challenges faced by the SOC. The position bridges the Operations and Planning teams, fostering collaboration to streamline processes, implement scalable solutions, enhance decision-making, and support a more resilient schedule. The Analyst reports to the Manager, Operations Strategy, and has a direct supporting relationship with the Director, System Operations Strategy & Continuous Improvement.\nEssential Responsibilities:\nAnalyze JetBlue's operational performance and assess constraints that impact efficiency.\nLead the development and adoption of capabilities, dashboards, and decision-support tools to enhance operational efficiency in the SOC and the broader JetBlue operation.\nPartner with and liaise between operating groups to leverage data, machine learning, and advanced analytics to help align tactical execution and strategic objectives.\nAct as a key liaison between operational teams and data experts, applying a holistic view to develop and implement policies, strategies, processes, and technologies that address large-scale challenges while aligning with operational reliability and efficiency goals.\nDetermine strategies, including data-driven recommendations, models, and analytical frameworks, that inform tactical and strategic planning for JetBlue's operational reliability across multiple teams.\nConduct reviews and analyses to support SOC in identifying root causes and quantifying operational impacts while building a smarter and more resilient schedule.\nLead Weekly Operations Reviews and continuous improvement efforts.\nProvide subject matter expertise in operational data, partnering with SOC, Enterprise Planning, IT Products, IT Data, and other stakeholders to ingest and develop insights and support data-driven decision-making from various data sources.\nOther duties as assigned.\nMinimum Experience and Qualifications:\nBachelor’s degree in Aviation, Mathematics, Operations Research, Computer Science, Engineering, or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience.\nThree (3) years of quantitative and analytical experience.\nProficiency in database querying (e.g., SQL), high-level programming languages (such as Python or R), statistical modeling, and data visualization tools (e.g., Tableau).\nProficiency in Microsoft Excel and PowerPoint.\nAbility to work under pressure in a fast-paced, deadline-driven environment.\nStrong written and verbal communication skills.\nExcellent data analysis and problem-solving skills\nExperience communicating with senior leadership\nAbility to communicate technical issues assertively and tactfully.\nExcellent multitasking skills.\nAvailability for occasional overnight travel (20%).\nMust pass a pre-employment drug test.\nMust be legally eligible to work in the country in which the position is located.\nAuthorization to work in the U.S. is required, this position is not eligible for visa sponsorship.\nPreferred Experience and Qualifications:\nMaster’s degree in Aviation, Mathematics, Operations Research, Computer Science, Engineering, or a related field.\nFour (4) year of work experience in aviation or a related field, with progressive responsibility in operational strategy or decision support.\nTwo (2) years of work experience at an airline in System Operations, Operations, Network, Enterprise Planning, or a related cross-functional role.\nStrong airline business acumen, including a deep understanding of airline operations, network planning, and strategic decision-making.\nKnowledge and/or experience with best practices across the airline industry.\nKnowledge of collaborative decision-making practices and airline operations.\nCrewmember Expectations:\nRegular attendance and punctuality.\nPotential need to work flexible hours and respond on short notice.\nAble to maintain a professional appearance.\nWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.\nMust be an appropriate organizational fit for the JetBlue culture, exhibiting the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.\nPromote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards.\nMust fulfill safety accountabilities as prescribed by JetBlue's Safety Management System.\nIdentify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR))\nResponsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and company policies, procedures, and risk controls.\nUphold JetBlue’s safety performance metric goals and understand how they relate to job responsibilities.\nThe use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for this position.\nEquipment:\nComputer and other office equipment.\nWork Environment:\nTraditional office environment.\nPhysical Effort:\nGenerally not required, or up to 10 pounds occasionally, 0 pounds frequently (sedentary).\nCompensation:\nThe base pay range for this position is between $88,000.00 and $132,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.","description_format":"text","description_chars":6107,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Security Operations"],"lifecycle":[{"event":"open","at":"2026-11-13T11:45:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":38,"reasons":["conf:3","win:early"],"computed_at":"2026-11-13T15:38:12Z"},"pay":{"stated_usd_annual":132000,"is_top_pay":true},"html_url":"https://alion.io/job/jetblue-senior-analyst-system-operations-strategy-analytics","json_url":"https://alion.io/job/jetblue-senior-analyst-system-operations-strategy-analytics.json","meta":{"generated_at":"2026-11-13T15:38:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31411,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756971},"rest":"https://alion.io/mcp/rest/get_company?id=1756971"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjetblue-senior-analyst-system-operations-strategy-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjetblue-senior-analyst-system-operations-strategy-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjetblue-senior-analyst-system-operations-strategy-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jetblue-senior-analyst-system-operations-strategy-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjetblue-senior-analyst-system-operations-strategy-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4235000}},{"tool":"search_jobs","arguments":{"company":"jetblue.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4235000},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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