{"id":2878053,"url":"https://alion.io/job/jetset-pilates-new-studio-launch-manager","title":"New Studio Launch Manager (Traveling)","company":{"id":678137,"name":"JETSET Pilates","domain":"jetsetpilates.com","url":"https://alion.io/company/jetsetpilates","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"C","score":69,"open_postings":376,"ghost_share":0.426,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-07T20:22:48Z","employer_posted_date":"2026-05-07","last_verified_at":"2026-10-24T18:12:22Z","board_verified":true,"closed_at":null,"days_open":170,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":169},"description":"About JETSET Pilates Franchising\nJETSET Pilates offers modern reformer Pilates classes along with apparel, beverages, merchandise and accessories. As a franchisor, our core functions are franchise sales, marketing, training and support. Our strategy centers on a strong brand and excellent relationships with our franchisees and their clients.\nPosition Overview\nThe Launch Manager is JETSET’s boots on the ground. You will travel across the franchise network to provide hands-on, on-site support wherever a studio needs extended franchisor presence to succeed. Every assignment is scoped and scheduled by the Director, Field Deployment. Your job is to show up, execute with excellence and leave the studio stronger than you found it.\nThis is a field execution role. You will coach owners, general managers, instructors and front desk teams in real time, uphold JETSET brand standards and hand off each studio with a clear action plan. This role requires frequent travel (85%) and thrives on fast-paced, high-energy environments.\nTypes of On-Site Assignments\nNew Studio Launches: Readiness verification and support during the week leading up to preview classes through opening.\nPerformance Acceleration Program Support: On-site retraining, relaunch preparation and operational coaching for studios in the program.\nStudio Ownership Transfers: Supporting new owners and their teams through a change of ownership.\nOther Extended On-Site Needs: Any situation where a sustained JETSET presence is needed to stabilize operations or support studio performance.\nKey Responsibilities\n1) On-Site Execution (All Assignments)\n\nArrive prepared, with a clear understanding of the assignment’s scope, objectives and success measures.\n\nGuide teams through opening and closing procedures in real time.\n\nShadow and coach front desk teams on client greetings, check-ins and membership sales conversations.\n\nObserve instructors and provide feedback to ensure class delivery meets brand standards.\n\nTrain teams on systems, technology and A/V troubleshooting.\n\nCoach owners and general managers on managing day-to-day studio operations.\n\nTroubleshoot operational and technical issues as they arise.\n\nSend a short daily update to the Director, Field Deployment and the studio’s DFO while on site.\n\nEscalate critical issues or risks quickly.\n\n2) New Studio Launches\nWork through the pre-launch checklist on site and verify each item through direct observation, system testing and documentation.\n\nConfirm readiness across staffing, instructor coverage, class schedules, booking and payment systems, equipment, brand presentation and client communications.\n\nLead practice sessions and client-journey rehearsals with the studio team before preview classes.\n\nRun daily readiness check-ins with the owner and GM and track open items to completion.\n\nFlag critical readiness gaps to the Director, Field Deployment immediately.\n\nSupport the studio through preview classes and complete construction close-out videos, escalating any outstanding issues.\n\n3) Performance Acceleration & Retraining\nDeliver on-site retraining, relaunch preparation and operational coaching based on the studio’s Performance Improvement Plan.\n\nReinforce the commitments the owner made in their plan while you are on site.\n\nObserve and document progress, gaps and owner engagement for the DFO.\n\n4) Ownership Transfers\nHelp the incoming owner and team get up to speed on systems, operating routines and brand standards.\n\nSupport staff continuity and a smooth experience for clients during the transition.\n\nDocument how the studio measures against JETSET standards at the time of transfer.\n\n5) Coaching, Handoff & Brand Representation\nAct as a mentor and trainer for owners, general managers and frontline staff, with in-the-moment feedback and encouragement.\n\nBe the guardian of the vibe: make sure every studio feels like the coolest place to be.\n\nServe as the on-site representative of JETSET Pilates, upholding brand culture and standards.\n\nConduct a formal debrief at the end of every assignment covering strengths, areas of opportunity and next steps.\n\nHand off each studio to the owner, GM and assigned FBM with a clear action plan.\n\n6) Between Assignments\nPrepare for upcoming assignments by reviewing studio information, plans and prior reports.\n\nComplete a post-visit report within 5 business days of every assignment.\n\nHold virtual follow-ups with studios after an assignment, as directed.\n\nCoordinate on-site schedules so the right staff are present for training.\n\nShare field lessons with the Director, Field Deployment and help keep checklists and field tools up to date.\n\nWhile not on-site with studios, provide administrative support for the NSO department by setting up systems and platforms, maintaining project management tools, managing shared onboarding email inbox and other duties as assigned\n\nWhat You Need to Be Successful\nAbility to coach teams on sales conversations, lead conversion and retention.\n\nComfort with studio technology, including Mindbody, AXLE and A/V systems.\n\nStrong communication skills, in person and in writing, for daily updates and post-visit reports.\n\nAbility to build rapport quickly with owners, GMs, instructors and front desk staff.\n\nEye for detail and presentation, keeping studios clean, organized and on brand.\n\nAbility to set the tone in a studio through lighting, music, scent and presentation.\n\nKey Attributes\nHospitality mindset: you naturally make people feel welcome and valued.\n\nClient experience obsessed: every client should leave feeling part of something special.\n\nHigh stamina and resilience: you keep energy and morale high through long, fast-paced days.\n\nAdaptable: you adjust quickly to new studios, teams and situations.\n\nConfident: you can give honest feedback to owners and escalate issues when standards are not met.\n\nPassion for fitness, wellness and the JETSET brand.\n\nRequirements\n2 to 3+ years of experience in boutique fitness, hospitality or retail operations, with a track record of driving sales and membership growth.\n\nHands-on experience with Mindbody (AXLE experience a plus).\n\nExperience in local marketing activations, community engagement and social media promotion.\n\nWillingness to travel up to 85% of the time (company-paid travel).\n\nAvailability for early morning and late evening classes while on site.\n\nWhat we offer\nCompetitive compensation, performance-based incentives, and growth opportunities.\n\n75% contribution to comprehensive individual health plan; plus dental, vision, life, and pet insurance options\n\nUp to 4% match to 401(k) plan\n\nFlexible fitness & wellness membership\n\nPaid time off and company holidays\n\nA culture that values innovation, ownership, and 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