{"id":14527,"url":"https://alion.io/job/jetsupport-cloud-infrastructure-engineer","title":"Cloud Infrastructure Engineer","company":{"id":4512,"name":"Jet Support Services","domain":"jetsupport.com","url":"https://alion.io/company/jetsupport","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":13,"ghost_share":0,"stale_share":0.462,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":99000,"max_usd":191000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1602},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"Terraform","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-07-22T20:02:27Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-18T05:21:21Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":87},"description":"Position Summary\nAs a Cloud Infrastructure Engineer, you will implement, support, and maintain our organization's cloud and collaboration infrastructure across Microsoft Azure and Microsoft 365 and other platforms, safeguarding the reliability, security, and performance of these systems. JSSI is transforming into an AI-first technology and product organization. You will use AI as a core part of how you work every day, generating infrastructure from intent, investigating issues faster, and continuously automating manual work to do more with less time.\nKey Responsibilities:\nAdminister, monitor, and support the organization's Azure Cloud Computing platform and Windows Server environment, ensuring optimal performance, security, and reliability.\nImplement and support cloud network and security services, including Azure Firewall and Network Security Groups.\nAdminister and support the organization's Microsoft 365 environment, primarily focused on Exchange, Teams, Teams Telephony, SharePoint, and OneDrive.\nAdminister Microsoft Purview Data Lifecycle Management, Records Management, and eDiscovery, ensuring retention, preservation, and legal hold requirements are met across the M365 environment.\nGenerate infrastructure and configuration from intent using AI, with Terraform and PowerShell, and automate recurring manual operations rather than repeating them.\nParticipate in Disaster Recovery testing and ensure backups are maintained.\nOnboard, offboard, and routinely audit the organization's user and application identities using Entra ID while adhering to Identity and Access Management best practices.\nConfigure endpoint devices using Intune and monitor to ensure compliance.\nConfigure and support Cisco Meraki network hardware, the organization's ticketing system, and other business SaaS applications.\nRespond to security alerts to eradicate threats within the environment.\nLead and contribute to various infrastructure improvement projects and initiatives.\nInvestigate incidents and performance issues AI-first, using AI-generated queries across Azure Monitor, Log Analytics, and App Insights, and confirm the root cause.\nParticipate in on-call rotation and perform off-hours support and maintenance as required.\nShip AI-drafted runbooks and technical and procedural documentation with every change, checked for accuracy.\nStay informed on emerging technologies and industry trends to ensure our infrastructure remains up to date.\nPerform other duties as assigned.\nQualifications:\n\nBachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.\nMinimum of 5 years' experience in Information Technology roles.\nMinimum of 3 years' experience administering M365 environments with an emphasis on Exchange, SharePoint, Teams, Intune, and Entra ID.\nMinimum of 3 years' experience supporting the Azure Cloud Computing platform.\nAdvanced knowledge of security and network protocols.\nExperience implementing backup and disaster recovery solutions.\nStrong experience with automation and scripting using PowerShell.\nExcellent problem-solving and troubleshooting skills.\nStrong communication and interpersonal skills.\nStrongly preferred\nTerraform experience.\nExperience leading cross-functional technology projects.\nRelevant certifications, such as Microsoft 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