{"id":2743233,"url":"https://alion.io/job/jewish-family-childrens-services-program-coordinator","title":"Program Coordinator","company":{"id":2493065,"name":"Jewish Family & Children's Services","domain":"jfcs-cares.org","url":"https://alion.io/company/jfcs-cares","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Myers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T16:50:41Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T15:51:01Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nJob Summary/Function:\nThe Program Coordinator is responsible for ensuring SSVF Guidelines are being followed, supervision of OMAP staff and quality of services provided by assigned Case Managers, Outreach Specialist, Intake Specialist, Health Care Navigator, and Housing Specialist, and Volunteers. This position ensures adherence to the mission, vision, and values of JFCS, as well as compliance with SSVF policies and procedures. The role works closely with the Director of OMAP to ensure veterans receive the highest quality of services.\nDuties and Responsibilities: Within the limits of the Agency’s programs, policies, and procedures, the OMAP Program Coordinator is responsible for and has commensurate authority to perform the duties and responsibilities listed below. Performance of these duties requires regular supervision.\nDirect supervision of Case Managers, Intake Specialist, Health Care Navigators, Housing Specialists and Outreach and Diversion Specialist.\nCoordination and delivery of staff training.\nAssurance of staff productivity in line with JFCS, CARF and SSVF program standards.\nAssurance that client records maintained internally and in HMIS systems are current and maintained in accordance with SSVF and CARF standards through supervisory review.\nCoordination of case review activities and reporting for OMAP staff within the service area.\nTimely submission of required HMIS data and temporary financial assistance.\nTimely submission of required data for JFCS and VA reports within the service area.\nImplementation and ongoing utilization of the internal electronic records management system.\nAssurance of staff compliance with JFCS policies and procedures regarding confidentiality and the release of Protected Health Information (PHI) as required by the Health Insurance\nPortability and Accountability Act of 1996 (HIPAA).\nAssistance with the recruitment, training and coordination of volunteers and mentors for the OMAP Program within the service area.\nCoordination of special projects, such as annual Veteran Stand Downs.\nNetworking, public relations and coordination with federal, state and community organizations serving veterans and homeless people within the service area\nCase management as needed based on Case Manager’s caseload\nRequirements\nQualifications:\nA Bachelor’s degree from an accredited school of higher education preferred (not required) or equivalent experience, preferably in a human services-related program\nVeteran preferred (not required)\nAt least two years of experience working directly with low-income individuals/families, preferably with people who are homeless and/or who are veterans\nAt least two years of experience as a supervisor or administrator, preferably in a human services-related program\nKnowledge, Skills, & Abilities:\nExperience in managing and developing staff members.\nCapacity to understand agency functions, programs, and services and make appropriate client referrals.\nProfessional and positive demeanor.\nCommitment to ongoing professional development, especially in high-risk areas such as domestic violence, trauma, substance abuse, and exploitation of vulnerable populations\nCultural sensitivity and competency in speaking to diverse populations.\nExcellent oral and written communication skills.\nAbility to establish and maintain professional relationships with colleagues, both within and outside the agency.\nStrong time management skills and ability to meet deadlines.\nSelf-motivation, independence, and persistent in achieving goals.\nProficiency in Microsoft Office and the ability to learn and utilize the agency’s EHR system.\nAbility to maintain HIPAA compliance and confidentiality.\nPhysical and Other Requirements of Position\nAbility to perform a broad range of activities, including manual and digital dexterity and hand-eye coordination.\nVision, speech, and hearing capacity are corrected to normal range or with reasonable accommodation.\nAbility to work while sitting at a desk and using a computer for extended periods.\nAbility to lift up to 30 pounds.\nOccasional work under stressful conditions and during irregular hours.\nAbility to drive and regular access to a reliable vehicle.\nTraining Expectations and Opportunities\nWithin the first three months of hire, all new employees will receive orientation to:\nThe organization’s mission, philosophy, goals, and services.\nThe organization’s role within the community.\nThe organization’s personnel manual.\nThe lines of accountability and authority within the organization.\nThe cultural and socioeconomic characteristics of the population their program serves.\nApplicable COA standards.\nAll staff who regularly have direct contact with clients will receive training on legal issues, including:\nMandatory reporting and the identification of clinical indicators of suspected abuse and neglect.\nReportable criminal behavior, including criminal, acquaintance, and statutory rape.\nIssues and responsibilities related to the “duty-to-warn”.\nThe organization’s policies and procedures on confidentiality and disclosure of service recipient information, and the penalties for violations of these policies and procedures.\nThe legal rights of service recipients.\nAll staff who handle client case records will receive training on proper documentation techniques and the maintenance and security of case records.\nAll staff who regularly have direct contact with clients will receive training on the following topics, as needed, to be determined by the employee and their supervisor:\nEstablishing rapport and responsive behaviors with service recipients.\nIdentifying the needs of individuals and families in crisis, including special service needs of victims of violence, abuse, and/or neglect, and the needs of their family members.\nIdentifying the basic health and medical needs of the service population.\nProcedures for working with foreign language speakers and persons with communication impairments.\nPublic assistance and government subsidies.\nHow to advocate on behalf of clients and their families and how to empower service recipients and their families to advocate on their own behalf.\nUnderstanding differences within the organization’s service populations, including:\nInterventions that address cultural and socioeconomic factors in service delivery;\nthe role which cultural identity plays in motivating human behavior\nbias and discrimination; and the need for normalizing experiences and social inclusion.","description_format":"text","description_chars":6453,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-16T21:32:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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