Business Analyst

Jivy Group is a fast-growing international software engineering company headquartered in Chișinău.

Our mission is to transform complex business challenges into elegant, high-performance applications that drive efficiency, innovation, and growth. We dedicate our vast experience to creating advanced, tailor-made solutions in the following areas: Financial Industry, Marketing Technologies, FinTech, and Gaming Industry.

Our culture is transparent, highly technical, and agile. All this because we believe in engineering excellence, collaborative problem-solving, and building technology that stands the test of time.

We’re looking for a curious, proactive Business Analyst who dives deep into the business structure to understand and gather insights about the processes and requirements of the client. In this role, you’ll apply your knowledge and experience to analyze the entire system, business processes, key performance indicators and framing, maintaining up-to-date crucial documents. You’ll be constantly in the situation to come up with original insights and keep being the person who’s looking to assume ownership, voice your ideas, and see them come to life. In this role, you’re going to create user flows and diagrams, and manage JIRA tickets throughout their full lifecycle.

What you'll do:

• Analyze and document client requests in detail, translating them into clear business and functional requirements, while identifying dependencies and potential impacts on the current system design
• Define end-to-end flows, including payment flows and third-party provider integrations, internal processing, and exception handling
• Identify dependencies across systems and ensure alignment between all integrated services
• Evaluate the impact of new requirements on existing modules, integrations, and business logic
• Collaborating closely with Product, Dev, QA teams to align on expected outcomes, and to clarify edge cases, validation rules
• Create and maintain diagrams, user flows, and system interaction maps to visualize platform behavior
• Maintain a structured, well-documented knowledge base for ongoing projects, and defining flows (payment flows, 3rd-party integrations, etc.)
• Managing JIRA stories, epics, and tasks to ensure accurate implementation tracking
• Support the Product Owner in backlog organization and sprint readiness by ensuring that all stories, subtasks, and epics are properly documented and kept up to date through delivery

• 3+ years of experience as Business Analyst
• Good knowledge of business analysis practices, techniques
• Sharp analytical and problem-solving skills, structured approach
• Strong ownership of deliverables and documentation quality
• Clear communicator who can bridge the gap between business and technical perspectives
• Comfortable adapting to shifting or evolving priorities
• In-depth knowledge of Agile process and principles
• Degree in Computer Science, Engineering or similar relevant field
• Fluent English

What we offer:

• Generous salaries and bonuses
• Professional trainings and English courses
• Flexible working schedule
• Cozy office with plenty of fresh fruits & snacks
• Team building activities, special events and conferences
• Private health insurance for you and your family
• Sport reimbursement
• Parking area