Technical IT Support
First seen by Alion on Sep 20, 2026.
Our Client is a leader in providing automated innovative business solutions to
Restaurants and F&B industry, who is seeking to recruit a Point of Sale (POS) IT Support.
Technical IT Support
Job Description
As a POS Support Technician you will work as a member of a technical support team and will
report directly to the Support Manager. You will be required to assemble and configure POS
hardware. You will provide both on and off-site support, telephone support, and remote access
support for hardware and software for our clients. You must be able to manage and perform
assigned tasks effectively, working together with others as a cohesive team, communicate and
act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.
Responsibilities:
· Maintain technical knowledge related to our suite of hardware, software product lines
and industry
· Setup, configure, and test hardware and software components
· Install software and hardware at client sites, run and connect all cables between and at
hardware devices
· Provide telephone, remote, and on-site support for clients in order to provide quick
resolution to problems
· Provide training to clients regarding software, hardware, and troubleshooting techniques
·
Requirements
· Previous Restaurant POS Support experience is a big plus!
· Ability to manage multiple tasks in office or at off-site client location
· Some Evening and Weekend schedules will be required
· Learning and Understanding about cloud technologies
· Candidates with less than 2 years of sales experience are welcomed to apply
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified.
Skills
Sales, Troubleshooting, Hardware, Customer Support, Administration, Information Technology, Application Support, Consulting, Restaurant Operation, Technical Support