{"id":1254037,"url":"https://alion.io/job/jj-consulting-services-technical-it-support","title":"Technical IT Support","company":{"id":287530,"name":"JJ Consulting Services","domain":"jjconsulting.com.sg","url":"https://alion.io/company/jjconsulting","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2500,"max":3000,"currency":"SGD","period":"month","gross":true,"usd_annual":28188},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-20T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-20T00:00:00Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Our Client is a leader in providing automated innovative business solutions to\n\nRestaurants and F&B industry, who is seeking to recruit a Point of Sale (POS) IT Support.\n\nTechnical IT Support\n\nJob Description\n\nAs a POS Support Technician you will work as a member of a technical support team and will\n\nreport directly to the Support Manager. You will be required to assemble and configure POS\n\nhardware. You will provide both on and off-site support, telephone support, and remote access\n\nsupport for hardware and software for our clients. You must be able to manage and perform\n\nassigned tasks effectively, working together with others as a cohesive team, communicate and\n\nact professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.\n\nResponsibilities:\n\n· Maintain technical knowledge related to our suite of hardware, software product lines\n\nand industry\n\n· Setup, configure, and test hardware and software components\n\n· Install software and hardware at client sites, run and connect all cables between and at\n\nhardware devices\n\n· Provide telephone, remote, and on-site support for clients in order to provide quick\n\nresolution to problems\n\n· Provide training to clients regarding software, hardware, and troubleshooting techniques\n\n·\n\nRequirements\n\n· Previous Restaurant POS Support experience is a big plus!\n\n· Ability to manage multiple tasks in office or at off-site client location\n\n· Some Evening and Weekend schedules will be required\n\n· Learning and Understanding about cloud technologies\n\n· Candidates with less than 2 years of sales experience are welcomed to apply\n\nJJ Consulting Services\n\nEA Licence No.: 12C6207\n\nApplicants are invited to send in a MS Word resume to  stating position applying for/present/expected salaries and earliest available date.\n\nWe thank all applicants in advance and regret that only short listed candidates will be notified.\nSkills\nSales, Troubleshooting, Hardware, Customer Support, Administration, Information Technology, Application Support, Consulting, Restaurant Operation, Technical Support","description_format":"text","description_chars":2140,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services"],"lifecycle":[{"event":"open","at":"2026-09-25T17:56:20Z"}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.791,"p_room":0.945,"age_days":6,"expected_fill_days":17,"reasons":["seen:6","win:mid"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":28188,"is_top_pay":false},"html_url":"https://alion.io/job/jj-consulting-services-technical-it-support","json_url":"https://alion.io/job/jj-consulting-services-technical-it-support.json","meta":{"generated_at":"2026-09-27T01:49:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":721,"day_limit":5000,"remaining_today":4279,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}