{"id":721822,"url":"https://alion.io/job/jmark-system-administrator-i","title":"System Administrator I","company":{"id":679090,"name":"JMARK","domain":"jmark.com","url":"https://alion.io/company/jmark-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tulsa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":49000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-08-25T16:57:11Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-18T03:38:15Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"JMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies, and strategic IT consulting. Founded on the principle of People First. Technology Second., JMARK partners with businesses to transform technology into a true driver of growth, resilience, and competitive advantage.\nWith a focus on proactive strategies, exceptional customer experience, and business value, JMARK helps organizations reduce risks, increase efficiency, and plan for the future. Our team combines technical expertise with a people-centric approach, ensuring that every solution aligns with client goals, culture, and long-term success.\nAt the heart of JMARK’s philosophy are our core values:\nHonesty - honoring commitments and building trust\nPassion - loving what we do and where we do it\nTeamwork - working together to prevent problems and create solutions\nExcellence - exceeding expectations through initiative and follow-through\nAccountability - doing what we say we will do\nFun - celebrating success and enjoying the journey\nFor more than three decades, JMARK has served as a trusted IT partner across industries, helping businesses thrive with secure, reliable, and future-ready technology solutions.\nAre you an IT professional who enjoys solving problems, helping people, and being the person others can count on when technology gets in the way?\nJMARK Business Solutions is looking for a System Administrator I to join our team as a dedicated onsite IT resource for one of our banking clients. You will be a JMARK employee while working primarily onsite at the client's location, serving as a trusted technology partner to their employees and working closely with the broader JMARK technical team.\nThis is a great opportunity for someone who enjoys building relationships with end users, troubleshooting a variety of technical issues, and taking ownership of the IT experience within a professional banking environment.\nAt JMARK, we believe in People First. Technology Second. That means we are looking for someone who understands that great IT support isn't just about fixing technology. It's about helping people get back to doing their best work.\nWhat You'll Do\nAs the onsite System Administrator I, you'll be the primary face of JMARK for many day-to-day technology needs at the client location. You'll provide hands-on and remote support, troubleshoot technical issues, maintain systems, and partner with other JMARK technical resources when additional expertise is needed.\nYour responsibilities will include:\nProvide responsive, professional onsite and remote technical support to end users.\nIdentify, document, troubleshoot, and resolve hardware, software, network, and connectivity issues.\nSupport Windows desktops, Microsoft Office, Microsoft 365, VPN connectivity, printers, and other end-user technologies.\nTroubleshoot basic server, network, router, switch, firewall, and wireless connectivity issues.\nSupport Windows Server environments, including domain and workgroup environments.\nManage, maintain, troubleshoot, and support client network infrastructure.\nPerform preventative maintenance and assist with technology installations, upgrades, and equipment deployments.\nAccurately document service activities and resolutions within ConnectWise and other JMARK systems.\nUtilize JMARK's remote monitoring, network management, and documentation tools.\nEscalate technical issues to Level 2 and other JMARK technical teams when appropriate.\nCommunicate clearly with end users about issues, expectations, progress, and resolution.\nMaintain strong relationships with client employees, managers, and executives through exceptional customer service.\nParticipate in JMARK's on-call rotation as assigned.\nAssist with additional technology projects as needed.\nWhat We're Looking For\nWe're looking for someone with a solid IT foundation who enjoys learning, takes ownership of problems, and understands how important communication is when supporting users.\nTechnical knowledge should include:\nProficiency supporting Windows operating systems.\nAdvanced desktop and end-user support experience.\nExperience supporting Microsoft Office and Microsoft 365.\nBasic VPN configuration and troubleshooting experience, including technologies such as Cisco and Meraki.\nBasic understanding of IPv4 and IPv6 networking.\nBasic Windows Server support knowledge, including Windows Server 2012, 2016, and 2019 environments.\nAbility to identify and troubleshoot basic internet and network connectivity issues.\nFamiliarity with routers, switches, firewalls, wireless systems, and other network devices.\nFamiliarity with Cisco, Meraki, or similar networking technologies.\nExperience with workstation imaging solutions.\nUnderstanding of endpoint security technologies, including antivirus, anti-spam, anti-spyware, and related security solutions.\nExperience with ConnectWise or other PSA, RMM, or IT documentation platforms is a plus.\nThe Person Who Will Thrive in This Role\nTechnical skills matter, but how you work with people matters just as much.\nYou'll be successful if you:\nEnjoy helping people solve problems.\nCommunicate technical information in a way that makes sense to nontechnical users.\nCan work independently while knowing when to engage the larger JMARK team.\nTake ownership and follow issues through to resolution.\nStay calm and professional when users have urgent technology needs.\nAre self-motivated and comfortable managing competing priorities.\nHave strong written and verbal communication skills.\nEnjoy learning new technologies and developing your skills.\nLook for opportunities to prevent problems instead of simply reacting to them.\nValue teamwork, accountability, honesty, and delivering an exceptional client experience.\nProfessional Development\nWe want our people to continue growing. In this role, you'll have opportunities to:\nParticipate in ongoing technical training.\nPursue manufacturer and software certifications.\nStay current on emerging technologies and industry trends.\nShare your knowledge and areas of expertise with other JMARK team members.\nParticipate in company-sponsored activities related to your position.\nBuild technical and professional skills that can prepare you for future opportunities within JMARK.\nSchedule and Compensation\nSalary Range: $49,000 - $60,000 annually, based on experience and qualifications.\nWe have two schedule options available:\n6:30 a.m. - 3:30 p.m.\n10:00 a.m. - 7:00 p.m.\nThis position is primarily onsite at one of JMARK's banking clients and is designed to provide consistent, responsive IT support to the client's employees.\nAdditional Requirements\nCandidates must have:\nA valid driver's license.\nProof of vehicle insurance.\nReliable transportation that can be used to perform job responsibilities when necessary.\nAbility to travel as required by the position.","description_format":"text","description_chars":6829,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-09-11T07:14:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.347,"p_room":0.28,"age_days":52,"expected_fill_days":23,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/jmark-system-administrator-i","json_url":"https://alion.io/job/jmark-system-administrator-i.json","meta":{"generated_at":"2026-10-18T05:40:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8583,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679090},"rest":"https://alion.io/mcp/rest/get_company?id=679090"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjmark-system-administrator-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjmark-system-administrator-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjmark-system-administrator-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jmark-system-administrator-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjmark-system-administrator-i"}]}