{"id":2632247,"url":"https://alion.io/job/jo-academy-telesales-representative-b2c","title":"TeleSales Representative - B2C","company":{"id":4406856,"name":"Jo Academy","domain":"joacademy.com","url":"https://alion.io/company/jo-academy","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ZenATS","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-23T09:18:42Z","employer_posted_date":"2026-08-23","last_verified_at":"2026-11-05T21:34:03Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"About Jo Academy\nJo Academy is a pioneering EdTech Company founded in 2014, offering a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through an integrated, interactive learning experience designed for national and international school students, as well as university learners.\nPowered by AI and cutting-edge technologies, Jo Academy enables personalized and adaptive learning journeys that respond to different needs and learning styles. Today, we support over two million learners through thousands of interactive lessons and educational resources.\nAs a member of ULA Group, alongside ULA KSA, Jo Academy contributes to a broader vision of integrating emerging technologies such as AI-powered adaptive learning, AR/VR, and virtual schools into the education ecosystem in the region and beyond.\nOur Purpose\nTo make education accessible, seamless, and engaging, increasing knowledge, building skills, and personalizing digital learning experiences for Arab learners.\nOur Values\nInnovation, creativity, impact, teamwork, and a commitment to shaping the future of education through technology.\nAbout The Role\nWe are seeking a motivated and results-driven TeleSales Representative - B2C to join our Sales team. The ideal candidate will be responsible for generating leads, closing sales opportunities, maintaining strong customer relationships, and achieving performance targets.\nThis role requires strong communication skills, resilience, and the ability to thrive in a fast-paced, target-oriented environment.\nKey Responsibilities\nSales & Lead Management\nConduct outbound and inbound sales activities (calls, visits, meetings).\nRespond promptly and professionally to customer inquiries.\nIdentify customer needs and recommend suitable products/services.\nQualify leads and convert them into sales opportunities.\nAssist in preparing proposals, quotations, and contracts.\nCustomer Relationship Management\nBuild and maintain strong client relationships to drive repeat business.\nHandle objections professionally and provide accurate product information.\nEscalate complex issues when required.\nFollow up on pending orders to ensure customer satisfaction.\nTarget & Performance Achievement\nMeet or exceed individual and team sales targets.\nAchieve daily, weekly, and monthly KPIs.\nParticipate in promotional campaigns and sales initiatives.\nCompliance & Reporting\nFollow company sales processes and scripts.\nMaintain quality standards on every call.\nSubmit required activity and performance reports.\nPerform additional tasks assigned by the Team Leader.\nRequired Qualifications\n1-3 years of sales experience\nBachelor’s degree in Business, Marketing, or related field (preferred)\nStrong communication & negotiation skills\nTarget-driven and resilient mindset\nFluent in Arabic with good English skills\nProficiency in CRM systems\nFamiliarity with telephony systems\nBasic MS Office skills\nKnowledge of sales/marketing automation tools\nWhy Join Jo Academy\nBe part of a leading EdTech company shaping the future of digital education\nWork in a dynamic, innovative environment\nGrowth and development opportunities\nImpact millions of learners across the region\nRecruitment Statement\nOnly qualified and shortlisted candidates will be contacted.\nAt Jo Academy, we are committed to equal opportunity, diversity, and inclusion. 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