{"id":4200911,"url":"https://alion.io/job/job-crystal-coordinator-german-speaking","title":"Coordinator - German Speaking","company":{"id":702781,"name":"Job Crystal","domain":"jobcrystal.com","url":"https://alion.io/company/job-crystal","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T07:08:02Z","employer_posted_date":null,"last_verified_at":"2026-11-12T07:08:02Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Intro\nCoordinator - German Speaking - Cape Town, WC Western Cape\n\nWe are setting up a new team for the Group Delivery Back Office team in South Africa to help out with the scheduling of different Resources, e.g. IT Consultants, Project Managers, Engineers for our customers.\nJob Specification\nYour tasks will be to:\n\nGather information through relevant business systems/tools.\n\nAdvise and provide support to customers to satisfactorily resolve queries.\n\nUnderstand the nature and urgency of resource, what exactly the customer requires and schedule them accordingly.\n\nProvide good customer service to ensure that requests for information are provided to avoid customer escalations.\n\nScheduling services / organize resources to the partners to meet SLA’s\n\nPrioritise your own workload to ensure that deadlines and customer requirements are met.\n\nOffer\n\nYou are the ideal candidate if you have:\n\nFluency in English and German.\n\nGood working knowledge of Microsoft Applications (any experience with ticketing tool could be an advantage).\n\nThe ability to plan and organise your own, and others’, workload.\n\nProven experience of high standards of customer service.\n\nGood administrative experience.\n\nThe ability to ensure accuracy of data, provide data for reporting and processing of information.\n\nExcellent interpersonal, literacy skills, adaptivity and ability to build relationships at all levels.\n\nMonthly Salary: Market 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