{"id":3930585,"url":"https://alion.io/job/job-crystal-duty-manager","title":"Duty Manager","company":{"id":702781,"name":"Job Crystal","domain":"jobcrystal.com","url":"https://alion.io/company/job-crystal","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South 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each shift.\n\nTraining of staff.\n\nEnsuring that the standards of the resort are maintained.\n\nEnsuring all Policies and Procedures are adhered to.\n\nStock control where necessary in various departments.\n\nOverlooking day-to-day operation of the whole facility.\n\nCommunicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed).\n\nCommunicating with employees.\n\nAssisting other heads of departments with their work.\n\nReporting to the General Manager.\n\nCOMPETENCIES REQUIRED\n\nStrong Managerial Skills\n\nExcellent communication skills (verbal and written)\n\nStrong Project Management skills\n\nDecision making and problem solving\n\nStrong financial acumen and administration skills\n\nAbility to work under pressure in a fast-paced environment.\n\nBasic knowledge of Food and Beverage with a passion to drive revenue related to these competencies\n\nBe able to communicate with guests at all levels and to be able to arrange and plan functions\n\nMust be able to work shifts, weekends, and public holidays.\n\nDriver’s License\n\nQUALIFICATIONS & EXPERIENCE\n\nAt least 2 to 3 years Hotel Experience\n\nOpera Cloud & Micros will be advantageous\n\nF&B experience would be advantageous\n\nAll Applications to be sent to \n\nMonthly Salary: Market related","description_format":"text","description_chars":1902,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Job Boards & Aggregators","HR & Recruiting AI"],"lifecycle":[{"event":"open","at":"2026-11-08T00:57:40Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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