{"id":3709137,"url":"https://alion.io/job/job-crystal-it-application-implementation-lead","title":"IT Application Implementation Lead","company":{"id":702781,"name":"Job Crystal","domain":"jobcrystal.com","url":"https://alion.io/company/job-crystal","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boksburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-24T10:01:04Z","employer_posted_date":null,"last_verified_at":"2026-10-24T10:01:04Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Job Intro\nIT Application Implementation Lead - Boksburg, GP Gauteng\n\nOur client in the Logistics sector is seeking an IT Applications Implementation Lead to manage, implement, and support various business line applications and software systems. The role involves overseeing day-to-day issues, driving continuous improvement projects, and training end users. A background in the Freight and Logistics sector would be beneficial, particularly if you have Freight Forwarding Business Applications knowledge. We are looking to fill two roles: one based in Cape Town and one in Kempton Park, Gauteng, both are permanent and onsite roles.\nJob Specification\n\nRequirements: \n\nHigh expertise in Project Management protocols.\n\nTertiary qualification in IT or similar.\n\nProject Management certification\n\nKnowledge of Freight Forwarding Business Applications.\n\nProficient in MS Office (Word, PowerPoint & Excel).\n\nKnowledge of Transport Management Systems and SQL is a plus.\n\nUnderstanding of Finance and related Reporting is a plus.\n\nExperience in Freight Forwarding, Logistics, or Transport Management is a plus\n\nOffer\nResponsibilities:\n\nDeployment: \n\nParticipate in the design and configuration of related applications and report designs.\n\nManage specific application implementations, including pre/post Go-live planning.\n\nPerform due diligence as required.\n\nSystem Evolution and Continuity: \n\nManage system evolution, bug escalations, and resolutions.\n\nConduct Expression of Need when required.\n\nFacilitate proper communication methods for evolution, bug fixes and release notifications to relevant parties.\n\nTranslate business requirements into technical specifications with regional teams and vendors.\n\nPerform configuration and tests on various software systems.\n\nProvide pre, current, and post Go-live support.\n\n Support and Troubleshooting: \n\nTroubleshoot production issues and perform root cause analysis.\n\nEnsure continuity of interfaces and liaise with vendors and regional IT to resolve issues.\n\nDevelop and maintain support documentation.\n\nTraining: \n\nConduct dynamic training sessions for end-users, trainers, system administrators, managers, and teams.\n\nDevelop training materials and assess training needs.\n\nStay updated on new features and releases, industry developments, and clients' needs.\n\nProvide training and support upon request from management.\n\nFollow the agreed-upon level of support within the specified 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