{"id":3422612,"url":"https://alion.io/job/job-duck-v104c-virtual-client-services-coordinator-v","title":"V104C - Virtual Client Services Coordinator V","company":{"id":20241,"name":"Job Duck","domain":"jobduck.com","url":"https://alion.io/company/job-duck","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.444,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":["United States","Honduras","El Salvador","Colombia","Mexico","Chile","Peru"],"countries":["US","HN","SV","CO","MX","CL","PE"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":45000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":348},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-28T21:21:40Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-10T09:17:28Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.\nAs a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!\nJob Description:\nJoin Job Duck as a Client Services Coordinator and become an integral part of a dynamic team dedicated to delivering exceptional client service. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to support smooth case handling. Your ability to organize information, maintain attention to detail, and communicate effectively will make a direct impact on client satisfaction and operational efficiency. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values precision in every task.\nSalary Range: $1,142 USD to $1,220 USD\nResponsibilities include, but are not limited to:\nAnswer a high volume of inbound calls following a structured script.\nMake outbound follow-up calls to qualified leads (no cold calling).\nMeet monthly KPIs related to call volume, follow-up activity, and completed sign-ups.\nEnsure timely and consistent follow-up to maximize successful signings.\nGather complete and accurate information from callers and process client sign-ups.\nPerform receptionist-style duties, including receiving calls from existing clients or third parties and transferring them to the appropriate department or team member.\nRequirements:\nAdditional Job Description\nLocation: Virginia, US. 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